Admin Assistant at Ovantis Medical Supplies (2023-10 – 2026-04)
Provides administrative and clerical support to ensure efficient office operations, including communication management, scheduling, recordkeeping, document preparation, and customer service.
- Answer and direct phone calls, emails, and other correspondence
- Responding to client inquiries via email
- Schedule appointments, meetings, and manage calendars
- Maintain digital filing systems, records, and office documentation
- Perform data entry and prepare reports and letters
- Handle incoming and outgoing mail and deliveries
- Order and manage medical supplies and equipment
- Support management and team members with administrative tasks
- Sending reminders and follow-ups
- Coordinating travel arrangements and appointments for management
- Supporting managers and team members with daily tasks
- Taking meeting minutes and following up on action items
Frontline Receptionist / Admin Assistant at Eagle Lighting (2022-04 – 2023-09)
Served as an assistant to all administrative personnel and acted as a first point of contact to visitors and customers.
- Managing reception i.e. Front desk and switchboard
- Answer telephone calls, route calls to office employees, take messages and check voicemail
- Greet in-person visitors, discover the purpose of their visit and direct their requests as appropriate
- Maintain calendars and schedule for office employees
- Manage, clean and organize the front desk
- Schedule meetings, client visits and company events
- Screen incoming mail and package deliveries
- Route mail and packages to their intended destinations
- Organize travel arrangements for employees
- Provide administrative support to all team members as necessary
- Process invoices and pay outstanding bills for company accounts
- Decorate the office for holidays
- Support the office manager and administrative assistants
- Order, track and monitor stationary stock and cleaning supplies
- Liaising with suppliers as requested and doing follow ups
- Keeping office records up to date
- Performing various other clerical tasks, including faxing, emailing and filing
- Handle and resolve any customer complaints and other issues
- Creating and maintaining electronic and physical filing systems
- Assisting with event planning and coordination
- Basic bookkeeping duties and reconciling
- Type and edit correspondence and documents proficiently (letters, reports etc.)
Frontline Receptionist / Admin Assistant at Quickfix (2018-05 – 2022-04)
Managing reception i.e. Front desk and switchboard and 1 cleaning staff.
- Answering phones and transferring calls to relevant departments or employees
- Creating and authorizing job cards for site workers
- Coordinate the arrangements for drivers/ installers with clients
- Managing time sheets for drivers
- Scheduling drivers appointments and managing employee calendars
- Keeping the front desk clean and decorated for holidays
- Sorting mail and packages and delivering to the appropriate offices
- Assist with administrative tasks such as data entry and filing
- Provide information to walk in clients and answer inquiries
- Compiling expense reports
- Receive and sort daily mail/deliveries/couriers
- Order, track and monitor stationary stock and cleaning supplies
- Liaising with suppliers as requested and doing follow ups
- Ordering and purchasing of office supplies/consumables - with company credit card
- Monthly follow up with debtors on outstanding payments
- Managing the cleaning staff
- Support other departments with clerical tasks as required
Admin Assistant at Cell C (Howard Centre Branch) (2017-06 – 2018-04)
- Assisting Store Administrator/Manager
- Handled correspondence from clients regarding contract renewals, cellphone repairs, upgrades, subscriptions
- Daily opening and closing of the store
- Solved and assisted customers, routing to the appropriate department when necessary
- Compile accurate daily sales reports to the store manager
- Performed daily store cash up
- Screening cellphone applications to ensure minimal requirements are met
- Maintain accurate records for sim swaps, renewals and contracts
- Sent and received email and faxes
- Typed correspondence
- Filed documents
- Assisted with stock taking
- Managed administrative tasks
Frontline Receptionist / Admin Assistant at Sparkling Maids Services (Pretoria) (2014-01 – 2017-05)
- Receive and process quotations for customers for services
- Answer, screen and forward any incoming phone while providing basic assistance and information when needed
- Perform other clerical receptionist duties such as emailing, filing and photocopying
- Overseeing staff, ensuring duties are met timeously
- Resolved client queries
- Liaise with courier companies on a daily basis
- Assist with administrative tasks such as data entry and filing
- Scheduling and booking of maids
- Handled weekly wages for staff
- Order, track and monitor stationary stock and cleaning supplies
