Bright Mokoena

handling incoming communication via emails, and phone calls Responsible of doing on-boarding process for all new appointment. Assisting managers in resolving employees complaints and conflicts.

Hr Officer - Kiaat Private Hospital

(2018-03 - 2025-12)

• handling incoming communication via emails, and phone calls
• Responsible of doing on-boarding process for all new appointment.
• Assisting managers in resolving employees complaints and conflicts.
• Ensuring complaints with HR policies, collective agreements, and Labour Laws.
• Liaising with third parties regarding Medical Aid, Provident and payroll system administrator, other services.
• Managing and coordinating recruitment, selection and placement of new employees.
• Completion and submission of monthly, quarterly, and annual HR reports.
• Handling disciplinary hearing, grievances and other HR procedures.

Hr Officer - Payroll - Kiaat Private Hospital

(2018-03 - 2025-12)

• Do payroll administration via sage 300 and VIP Payroll systems.
• Capturing new employees and updating all changes.
• Monthly and weekly payroll inputs for payment purposes.
• Update salary changes, all earnings and deductions, before payment run.
• Generating all monthly payroll reports, EMP201,501, Pay-listing report, provisions reports, and UIF submission.
• Maintaining proper records keeping through continuous filling.

Credit controller - Kiaat Private Hospital

(2017-09 - 2018-02)

• Managing private account in/out patients files for the hospital
• Collecting doctors and hospitals money.
• Preparing refunds for patients and doctors.
• Handling WCA accounts.

Administration (Receptionist) - Kiaat Private Hospital

(2014-09 - 2017-08)

• Handling incoming communication email, telephone message and copying
• Registering patient on the system, assisting patient to obtain authorization from medical Aid.
• Assisting patient to complete admission forms.
• Filling reports and information in forwarding calls to appropriate staff members.

Secretary And Office Administration - Kiaat Private Hospital

• Organizing the dairy and confirm appointment and remind the manager of the engagement.
• Maintain expenditure records and request quotation from the service providers
• Capturing on logis Bas system.

Diploma - Human Resource Management - Ehlanzeni Tvet College (2014)

Grade 12 (2008)