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Buhle Sinuka

Buhle Sinuka

Customer service

Talent
Cape Town, City of Cape Town40 ZAR/hourMember since January 22, 2024
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About

I am able to multitask, work independently and within teams in fast-paced, high volume environments.

Adaptable to flexible work and shift schedules. Strong business acumen, attention to detail, excellent communication and interpersonal skills.

Business Associate supporting clients and serving as primary business contact. Excel in building relationships with clients, identifying new business opportunities, handling client communication and communicating business offerings to customers.

Experience

Csna Retail Specialist

Amazon (20/05/2022 - 03/02/2023)

Customer service specialist for the North American space(Inbound/ outbound calls, chats and email handling) :

  • Retail Resolution
  • Registries Resolution
  • Back Office/ Apex Resolution
  • Heavy Bulk and Services Resolution
  • Prime Video Resolution

Senior Associate

Wns Global Services (22/03/2021 - 20/05/2022)

Customer Service Support for the UK Space (inbound/outbound calls and email handling):

Campaign: British Gas (Gas and Electricity)

  • Billing Resolution
  • Financial advisor
  • Sales

Education

Grade 12 Matric Certificate

Reviews

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