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Find professionals and candidatesAustin Lategan

Austin Lategan

Austin Lategan

Customer Service Specialist

Talent

Cape Town, City of Cape Town80 ZAR/hourMember since 13 September 2023

·

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customer service specialistdelivery assistantteam development customer service agent

About

Over 7 years of experience specializing in customer care.
Skilled in communication and data-related tasks.
Proficient in using various systems, including Peach payments, Zendesk, Axio, and more.
Adaptable to different tasks and environments.
Recent achievements include back-to-back incentives for quality work.

Experience

Takealot Delivery Team 2ic (Secondment) at Takealot
Aug 2022 - Present (10 months)
Responsibilities include team development, performance reviews, and process improvement.
Delivery Assistant at Takealot
Sep 2021 - Aug 2022 (1 year)
Managed hub operations and ensured efficient deliveries.
Customer Service Agent at Zando
Feb 2020 - Jun 2020 (5 months)
Handled customer inquiries, orders, and complaints.

Education

Boland College
Business Administration (Incomplete)
2016 - 2017
Western Cape Provincial Training Institute
Introduction to Office and Project Management (Complete)
2014 - 2015
Sibelius High School
High School Diploma (Matric)
2009 - 2014

Reviews

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