Bulelwa Mthana

Experienced Workforce Engagement and Talent Attraction professional with a strong background in sales, recruitment, and client service. Proven ability to source, attract, and engage healthcare professionals while managing pipelines and meeting performance targets. Technologically adept with experience in Salesforce and data-driven recruitment strategies.

Talent Attraction Specialist at Acacium Group (2026-01 – Present)

• Sourcing and attracting healthcare professionals including nurses and support staff
• Managing candidate pipelines and engagement strategies
• Supporting recruitment campaigns and workforce planning initiatives

Collections Consultant at Intelligent Debt Management (2024-05 – 2025-12)

• Developed client-focused strategies to improve collections and performance
• Managed accounts while maintaining compliance and service standards

Executive at EXL Service (2022-05 – 2025-12)

• Handled outbound sales and performance management responsibilities
• Provided coaching and support to team members
• Managed productivity, quality disputes, and reporting

Intern at 91 Boutique Hostel (2019-11 – 2020-02)

• Worked across departments including reception, housekeeping, and food services
• Supported operations and customer service delivery

Diploma in Hospitality Management – International Hotel School

Grade 12 – Urban Academy