Bulelwa Sityebi
Call Centre Sales Agent
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About
Sales professional experienced in outbound and inbound telesales, insurance sales, and customer service. Proven track record selling life cover, funeral cover, and savings products by phone, with strong communication skills, high call-volume handling, and a consistent focus on meeting targets. Seeking a Call Centre Sales Agent role to bring proven telephone selling skills and a strong work ethic to a results-driven team.
Experience
Sales Consultant at Old Mutual (2025-09 – 2026-05)
- Sold funeral cover, life cover, and savings plan products to new and existing clients.
- Handled high volumes of inbound and outbound calls while meeting sales targets.
Sales Agent at Liberty (2020-01 – 2024-12)
- Sold Standard Bank life cover products to inbound and outbound clients telephonically.
- Built rapport quickly with clients over the phone to convert leads into sales.
Broker at Doves (2018-01 – 2020-12)
- Sold funeral cover policies to clients, advising on suitable cover options.
Broker at Alves Da Cuncha Insurance Brokers (2015-01 – 2016-12)
- Sold funeral cover as an insurance broker, managing client relationships.
Insurance Broker at Vital Legal Services (2013-01 – 2013-12)
- Sold long-term and short-term insurance policies to clients.
General Worker at Get Wired (2009-01 – 2012-12)
- Carried out general operational duties within the organisation.
Education
Matric (Grade 12) – Dr Nelson Mandela High School (2004-12)
Computer Course – Megabro Computer School (2007-12)
