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Busani Maseko

Busani Maseko

Assistant Manager / Customer Service Specialist

Talent
Randburg, City of Johannesburg Metropolitan MunicipalityMember since March 21, 2023
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About

I am a hard working individual

Experience

  • Achieving business goals and revenue targets.
  • Overseeing daily operations, managing budgets, and setting performance objectives.
  • Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.
  • Developing and implementing business, marketing, and advertising plans.
  • Managing internal and external stakeholder relations and negotiating contracts.
  • Planning, evaluating, and optimizing operations to be efficient and cost-effective.
  • Ensuring products and services comply with regulatory and quality standards.
  • Ensuring company standards and procedures are followed.
  • Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
  • Dealing with escalated customer issues, incident reports, and legal actions.

Education

High school gradate, Studied public relations

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