Customer Service
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I am motivated, articulate peoples person and someone that takes great pride in their work. I become passionate about what I do and frequently received top achiever's certificates and incentive. I commit to what I do to deliver and become efficient in my work. I work very well in a team as well as with individual assignments.
Dealt with daily opposition queries via outlook, excel and S-track
Liaising with law firms daily, regarding court dates, finalization of court cases
Recon attorney invoices and client books
Raised purchase orders via SAP
Checked and perused opposing affidavits and other document as well as uploading them to various systems
Responsible for SHE rep duties
Portfolio managing, pitching presentations to Debt Counsellors regarding our firm's high-level processes, overview on goals, plans, outcomes to reach a mutual agreement where the client is concerned.
Also dealt with portfolio management.
Certificate in banking NQF Level 4.
National Certificate in banking NQF Level 5.
Debt Counselling Course.
SHE REP Course and regular refresher training.
Excel and Excel Advance training