HR & Payroll Assistant / Operation and Marketing - Zimbulk Tankers Services - Kempton Park, South Africa
(2025-05 - 2026-01)
Temporary Contract
- Supported end-to-end recruitment: drafted job ads, screened candidates, scheduled interviews, and managed onboarding for new hires.
- Maintained employee records and HR databases including Sage HR, ensuring accuracy and GDPR compliance for 150+ staff. Acted as first point of contact for HR queries on policies, leave, benefits, and grievances; escalated complex cases to HR Manager.
- Prepared monthly payroll data including absences, overtime, and bonuses; liaised with Finance to prevent payment errors.
- Capture all drivers' time sheets.
- Ordering of fleet cards (Toll, EDC and eFuel cards)
- Company Vehicle licensing
- Capturing Diesel/Fuel of the company fleet vehicles and trucks.
- Processing parking transactions and fuel rates per load requests.
- Scoring of Drivers, Month end Kilometers
- Set up new files and assigned tracking numbers.
HR & Payroll Assistant - Tecmed PTY LTD - Midrand, South Africa
(2018-04 - 2025-03)
- Supported end-to-end recruitment: drafted job ads, screened candidates, scheduled interviews, and managed onboarding for new hires.
- Maintained employee records and HR databases including Sage HR, ensuring accuracy and GDPR compliance for 200+ staff. Acted as first point of contact for HR queries on policies, leave, benefits, and grievances; escalated complex cases to HR Manager.
- Prepared monthly payroll data including absences, overtime, and bonuses; liaised with Finance to prevent payment errors.
- Assisted with disciplinary and performance processes by reviewing policies, preparing documentation, and recording meeting minutes.
- Verified right-to-work documents, references, and probation outcomes to ensure legal compliance.
- Coordinated HR projects, training sessions, and employee communications; tracked actions and reported on outcomes.
- Produced HR reports on staffing, recruitment, and training to support management decision-making.
Human Resources and Payroll Officer - TDM (Pty) Ltd - Pietermaritzburg, South Africa
(2013-11 - 2018-03)
Industry - Timber Door Manufacturing
- Ability to train and empower staff.
- Recruitment
- Processing Payroll on VIP - Policies and Procedures
- Reconciliation of Payroll (Month End and Tax Year End)
- Tax Year End Procedure including E-filing and Easy File assistance.
- Ability to report to various departments - Finance, Payroll, HR, and Admin
- Writing of VIP Reports and ODBC
- Disciplinary processes, including the hearings.
- Month end reporting and payments
- Legislative submissions - Employment Equity submissions, EMP 201 Submissions, EMP 501 submissions, Stats SA, 3rd Party Administration
- Medical Aid and Pension Funds - initial set up of the funds and full administration
- System troubleshooting, updates, maintenance - Premier HR, Sage VIP
- Supported and delivered compliant, accurate monthly payroll and associated pension schemes.
- Handled data relating to additional ad hoc payments for bonuses, commissions and overtime hours.
- Verified time sheets, reconciling hours against established department budgets.
- Assisted with adjustments to payroll deductions and employee tax.
FICA Analyst - KPMG - Contracted to ABSA - Johannesburg, South Africa
(2012-06 - 2013-06)
Industry: Financial Auditing Sector
- Knowledge of FICA
- Troubleshooting and problem-solving client queries
- KYC remediation standards and guidelines
- According to FICA reasons provided by ABSA for each customer listed in FCA1-7, obtain
- Missing information and documentation
- Knowledge of ABSA online banking systems
- Search client data on different system applications and adequately complete the relevant excel spreadsheet or sequel database accurately and completely
- Meet target set- daily targets set according to number of clients reviewed
- Substandard quality identified and rectified.
- Analysed operational improvements against KPIs to measure progress.
- Cooperated with project partners to develop system analysis and new system design based on client specifications.
- Conducted root cause analysis to formulate countermeasures to business mistakes and improve operations.
- Coordinated development and deployment of data-driven and salable data visualisations.
Operations and Wage Administrator - Manline PTY LTD - Pietermaritzburg, South Africa
(2010-06 - 2011-11)
- Capture all drivers' time sheets.
- Ordering of fleet cards (Toll, EDC and eFuel cards)
- Company Vehicle licensing
- Capturing Diesel/Fuel of the company fleet vehicles and trucks
- Processing parking transactions
- Scoring of Drivers, Month end Kilometers
- Set up new files and assigned tracking numbers.
- Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
- Liaised with customers, addressed enquiries, handled meeting requests, and answered billing questions to provide outstanding customer care.
- Controlled electronic customer records, encompassing data entry and administrative functions related to billing and Accounts Receivable (AR).
- Operated and maintained various office machinery such as printers, fax machines and photocopiers to keep office running smoothly.
- Served as main point of contact for outside vendors, connecting with relevant personnel or department.
- Coordinated communications between various departments to schedule meetings and keep company informed on critical matters.
- Maintained impeccable office organisation to support efficiency, professionalism, and performance objectives.
- corresponding through email.
- Collaborated closely with other managers to smooth and improve office operations.
- Liaised directly with customers to meet needs and maintain satisfaction.
- Monitored and controlled office inventory, ensuring adequate supply levels, timely product ordering and efficient management of company resources.
- Managed client correspondence, order tracking and data communications.
HR and Payroll Administrator - Frey's Food Brand - Cato Ridge, South Africa
(2010-04 - 2010-06)
Industry: Specialise in Meat Products
- Manage the Payroll System
- Administer all staff matters relating to remuneration, staff benefits and personnel records.
- New hires administration, terminations, transfers
- Co-ordination of training courses and Learner ships
- Supported and delivered compliant, accurate monthly payroll and associated pension schemes.
- Reconciled monthly payroll, working closely with reporting team on net pay, advances and pensions.
- Served as main point-of-contact for employee payroll and benefits enquiries, clarifying enrollment periods and wage discrepancies.
- Verified time sheets, reconciling hours against established department budgets.
Debtors, Creditors and Payroll Clerk - LCM Engineering - Pietermaritzburg, South Africa
(2010-01 - 2010-04)
Truck and Trailer Body Building
- Debtors and Creditors
- Wage Administrator
- All Aspects regarding Debtors and Creditors
- WCA Claims
- All Correspondence regarding IOD'S
- Reconciliation of Staff Deductions
- Recon to Avbob Deductions
- Recon of Hours worked, Banking
- Client Liaison via E-Mail & Tele Communication
- All Administration regarding Employee
- Loan Applications, Working on Pastel9.3.1, Pastel Payroll 2010, Excel, Word & Clockwise.
- Supported and delivered compliant, accurate monthly payroll and associated pension schemes.
Receptionist, Warranty and Cashier Administrator - McCarthy Renault - Pietermaritzburg, South Africa
(2006-07 - 2009-07)
Industry: Motor Industry
- Manning the front office Reception and Switchboard
- Receiving and processing payments
- Preparing daily cash settlement and bank deposits
- Perform general clerical duties within the office
- Workshop Warranty Claims
- Costing of Service Job cards
- Customer care
- Welcomed guests and clients in friendly, positive manner.
- Offered outstanding hospitality throughout client visits, aiding positive customer experiences and loyalty.
- Collaborated effectively with customers and staff to maintain smooth-running company operations.
- Organised and updated weekly schedules and monthly calendar obligations for various levels of management and junior staff.
Guest Relations Officer - Wafi City / Planet Hollywood - Dubai, UAE
(2000-01 - 2006-01)
- Ensured customer service stayed excellent, attentive and helpful by proactively going the extra mile to assist customer needs.
- Addressed complex customer complaints transferred by the team, skilfully solving in an efficient and effective manner to maintain customer satisfaction.
- Maintained extensive knowledge of product range to effectively answer employee and customer queries on product specifications.
- Maintained excellent customer satisfaction by assisting and helping them with any questions, stock queries and complaints.
- Effectively managed customer complaints, providing smart solutions or escalating to management.
- Communicated with clients to obtain a better understanding of needs and make recommendations on appropriate products.
