Carleen Conroy

Operations & Project Delivery Manager with multidisciplinary experience spanning Interior Design, Retail Environments, Project Coordination, Procurement, Construction Support, and Business Operations. Experienced in leading projects from concept through implementation across Residential, Retail, and Commercial environments, with strong capability in operational coordination, contractor management, procurement strategy, stakeholder engagement, and on-site execution. Proven ability to manage multiple concurrent projects while balancing design intent, operational functionality, budgets, timelines, and client expectations.

Recognised for being highly adaptable, solutions-driven, and capable of bridging creative, operational, and technical project requirements. Fluent in English and Afrikaans.

Founder | Project & Operations Lead at Hive Interiors (2024-01 – Present)

Founded and currently lead an independent Interior Design and Project Delivery practice specialising in Residential Interiors, Procurement, Styling, and Turnkey project coordination. Manage all operational, client-facing, procurement, and project delivery functions across multiple concurrent projects.

• Lead end-to-end project delivery from concept development through implementation and installation
• Manage project operations including procurement coordination, supplier engagement, scheduling, and delivery tracking
• Oversee contractor coordination, site implementation, and installation quality control
• Develop design concepts, spatial planning solutions, and interior specifications aligned with client requirements
• Manage project budgets, cost tracking, procurement alignment, and client approvals
• Coordinate furniture, finishes, décor sourcing, and bespoke design elements
• Conduct client presentations, project communication, and stakeholder coordination throughout project lifecycle
• Manage multiple live residential projects simultaneously across design and construction phases
• Provide ongoing procurement and project support assistance on selected large-scale commercial and healthcare-related projects in collaboration with Boogertman Interiors Turnkey

Operations Manager | Project Delivery & Business Development at Art Savings Club (2025-01 – Present)

Support operational growth and retail optimisation within a rapidly expanding retail environment specialising in art materials, creative supplies, and related products. Responsible for store operations coordination, project implementation, supplier management, and business development support.

• Oversee daily operational workflows and coordination across retail environment
• Lead retail layout optimisation initiatives to improve customer flow, accessibility, and product visibility
• Coordinate contractors, suppliers, installations, and store improvement projects
• Support business expansion initiatives, operational structuring, and implementation planning
• Manage procurement processes, supplier engagement, and delivery coordination
• Assist with store planning, merchandising coordination, and retail environment improvements
• Coordinate project timelines, implementation sequencing, and operational execution
• Liaise with stakeholders, service providers, contractors, and internal teams across multiple active projects

Property & Project Coordinator at Zelpy 1920 (Pty) Ltd (2025-01 – Present)

Support property development and commercial expansion initiatives through coordination of rezoning, consolidation, consultant engagement, demolition preparation, and project-related stakeholder management.

• Coordinate rezoning and consolidation processes alongside municipal consultants and professional teams
• Assist with demolition permit preparation and supporting project documentation
• Prepare architect briefing documentation and project coordination requirements
• Support property marketing initiatives and sales support documentation
• Liaise with architects, consultants, contractors, and municipal stakeholders throughout project processes
• Coordinate project communication, timelines, and stakeholder follow-through
• Assist with early-stage development planning and operational coordination across multiple properties

Project Interior Design Manager at Boogertman Interiors Turnkey (2023-01 – 2025-01)

Managed turnkey commercial interior projects from concept through implementation, coordinating procurement, project delivery, stakeholder engagement, and site execution across fast-paced commercial environments.

• Managed commercial interior projects through all project phases from design development to final implementation
• Coordinated procurement processes, supplier engagement, and delivery scheduling
• Oversaw contractor coordination, installation teams, and on-site implementation
• Managed project budgets, costing, procurement tracking, and client approvals
• Conducted client liaison, project reporting, and stakeholder coordination
• Supported business development initiatives and client relationship management
• Ensured alignment between design intent, operational requirements, and project delivery timelines

Interior Designer & Project Manager at Landkir Project Management Consultants (2020-01 – 2023-05)

Worked across retail and commercial environments delivering interior design, branding integration, technical documentation, and project coordination services.

• Developed interior design concepts aligned with commercial and retail brand strategies
• Produced technical drawings and construction documentation for project implementation
• Managed project coordination, scheduling, contractor communication, and implementation tracking, site inspections and on-site project activities
• Assisted with CAPEX compilation, budgeting processes, and project costing
• Supported branding integration and customer experience considerations within retail environments
• Managed client communication and project administration across multiple active projects

Interior Designer & Project Manager at Leggatt & Brown (2015-01 – 2017-12)

Held a dual-role position focused on interior design development, technical coordination, and project delivery across commercial and retail projects.

• Managed interior design development and technical coordination across multiple projects
• Produced technical drawings, documentation, and project specifications
• Conducted site coordination and implementation oversight during construction phases
• Liaised directly with clients, consultants, and project stakeholders
• Supported project delivery from concept development through final implementation

Junior Brand Designer at Integer SA (2015-01 – 2016-12)

Worked within a branding and visual communication environment supporting brand development, retail campaigns, and conceptual design execution.

• Assisted with development of branding and visual communication material
• Supported conceptual design development across marketing and retail campaigns
• Contributed to layout design, presentation material, and brand application work
• Collaborated with creative teams on campaign and visual identity implementation
• Assisted with print and digital design support work

Interior Design Intern at Akhataka Design | LLP Design (2014-01 – 2014-12)

Completed professional internship within two design studio environments, contributing to concept development, technical support work, and project coordination assistance.

• Interior design concept support
• Technical drawing assistance
• Material and finishes research
• Presentation preparation support
• General studio and project coordination assistance

Interior Design Intern at Akhataka Design | LLP Design (2009-01 – 2009-12)

Completed professional internship within two design studio environments, contributing to concept development, technical support work, and project coordination assistance.

• Interior design concept support
• Technical drawing assistance
• Material and finishes research
• Presentation preparation support
• General studio and project coordination assistance

BA Interior Design Degree in Interior Design – The Design School of Southern Africa (IIE) (2012-01 – 2014-12)

Matric Certificate – Curro Heuwelkruin, Polokwane (2009-01 – 2011-12)