Carmen Hare

Administrative, Sales and Customer Service professional with over 10 years of experience across office administration, customer care, sales support, invoicing, debtors and creditors administration, data capturing, stock control and operations. Experienced in responding to customer and supplier queries, maintaining accurate account records, processing invoices, following up on outstanding payments and supporting account reconciliations. Brings strong communication, organisation, problem-solving and relationship-building skills, with the ability to manage competing priorities in a busy environment.

Senior Warehouse Manager | Admin & Stock Control Lead - USI Makade Pty Ltd

(2021)

• Manage daily warehouse, administrative and stock-control operations and supervise staff.
• Maintain accurate stock, operational and administrative records; capture data relating to stock, orders and operations.
• Coordinate invoicing and supporting documentation; assist with customer and supplier account queries, payment follow-ups and financial administration.
• Monitor stock movements, investigate discrepancies, prepare reports and coordinate logistics.
• Implement stock-control and administrative procedures and identify process improvements.

Warehouse & Administrative Manager - HMY Logistics

3 Years

• Managed warehouse and office administration, staff supervision and workflow coordination.
• Managed invoicing, data capturing, documentation and customer/supplier account administration, including debtors and creditors support.
• Supported stock control, reconciliation, discrepancy investigation and accurate record keeping.
• Responded to customer queries professionally, followed up on outstanding matters and helped improve administrative and warehouse workflow efficiency.

Office Administrator | PA | Invoicing Coordinator - Midea Air Conditioning

7 Years

• Managed day-to-day office administration and provided executive/PA support.
• Coordinated invoicing, invoice records, financial data capturing and supporting documentation for accurate financial administration.
• Assisted with customer/debtor account queries, supplier/creditor administration, invoice verification and payment follow-ups.
• Maintained filing systems, prepared reports and coordinated communication with management, customers and suppliers.

Stock Controller - Clicks

2 Years

• Maintained accurate stock levels and inventory records and captured stock movements.
• Monitored stock accuracy, investigated discrepancies and supported receiving, issuing and stock-control procedures.
• Maintained accurate operational records and supported compliance with stock procedures.

Sales Representative - Johnson & Johnson

2 Years

• Built and maintained customer relationships through professional service, product guidance and responsive customer care.
• Promoted products, supported sales growth and worked toward sales targets.
• Maintained customer information and sales records and assisted with product, order and account-related queries.

Matric