Account Manager and Field Manager
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A self-motivated, resilient and results orientated account manager and field manager with business acumen and proven success in both target attainment and sales growth. Confident networker having established effective relationships with key contacts within the On and Off Trade in regional and national route to market.
Business Development Executive – Leisure Sector at The Magnum Ice Cream Company / Unilever (2023-03 – Present)
Drive sales across retail and leisure channels through strong relationship building, persuasive field execution, and strategic merchandising. Working within the Away From Home team, developing Wall's Ice Cream business within the Independent Leisure, Convenience and Wholesale channels in and around Dorset.
FH&S Consultant – Mortgages at NatWest Group UK (2022-02 – 2023-02)
Built trust with customers in financial difficulty, negotiated repayment solutions, and handled complex conversations with clarity and empathy. Demonstrated resilience, influence, and exceptional communication under pressure.
Digital Educator / Team Leader at OneBanks (Start-up) (2021-08 – 2023-01)
Onboarded customers to digital banking products, delivered training, and led a team of four. Conducted field sales and community outreach to drive adoption and brand visibility.
Business Development Manager at Pure Group (IT & Telecommunications) (2017-02 – 2021-08)
Managed 100+ business clients across VOIP, broadband, managed IT, and WiFi. Won new business through proactive outreach and consultative selling. Grew accounts through upselling and cross-selling, negotiated contracts, and consistently exceeded sales targets.
Financial Administrator at Brosch Direct (Medical Equipment) (2019-09 – 2019-12)
Supported credit control, resolved discrepancies, and strengthened customer communication around payments and accounts.
Leisure & Customer Relations Manager at Toekomst BIG 5 Game Lodge (2016-07 – 2017-01)
Managed customer experience, bookings, and events. Delivered sales and marketing to corporate clients and secured repeat business.
Facilities Manager – Corporate Security Operations at Zama Security Services (2011-08 – 2016-06)
Built strong relationships with clients and vendors, negotiated contracts, and ensured high-quality service delivery across multi-site operations.
Branch Manager – Fleet Leasing at Eqstra Fleet Management & Logistics (2004-09 – 2009-10)
Led full sales function for commercial and passenger fleet leasing. Won new business, managed key accounts, delivered pitches, negotiated contracts, and consistently exceeded targets.
Facilities Manager at Coin Security (Sappi Fine Papers) (2002-01 – 2004-09)
Managed service delivery, budgets, and contractor relationships across cleaning, catering, security, and maintenance.
