Receptionist and Manager - The Blue Door HairDesign
(2022-12 - 2025-03)
- Successfully managed day-to-day operations, ensuring every client received exceptional service aligned with the salon's standards and values.
- Oversaw staff coordination and maintained a welcoming and professional environment.
- Handled front desk responsibilities, including booking appointments, managing phone and email inquiries, and addressing client needs.
- Performed administrative and financial tasks, including record-keeping, payment processing, and maintaining business documentation
Waitressing - The Blue Door Café
(2022-01 - 2023-01)
- Provided friendly and efficient customer service in a fast-paced café environment.
- Greeted and seated guests, took accurate food and drink orders, and ensured timely delivery of all items.
- Maintained cleanliness and organization of dining areas to uphold health and safety standards.
- Collaborated closely with kitchen and bar staff to ensure smooth service and customer satisfaction.
Bartender - Champs Action Bar
(2024-03 - 2024-06)
- Served a wide variety of beverages quickly and accurately in a fast-paced, high-volume bar environment.
- Delivered exceptional customer service while maintaining a friendly and professional demeanor during busy periods.
- Handled large crowds efficiently, ensuring minimal wait times and a smooth flow of service.
- Managed cash and card transactions with accuracy, and kept the bar area clean, organized, and fully stocked.
- Collaborated with waitstaff and kitchen teams to ensure consistent and quality service throughout peak hours.
Social Media Manager - The Blue Door HairDesign
(2024-07 - 2025-07)
- Led the salon's social media strategy to enhance brand visibility and client engagement across platforms, including Instagram and Facebook.
- Created and scheduled content such as hair transformations, client testimonials, product highlights, and behind-the-scenes reels to showcase the salon's creativity and expertise.
- Engaged actively with followers by responding to comments and messages, fostering an inclusive and vibrant online community.
- Collaborated with the salon team to align digital content with in-salon promotions, seasonal trends, and service offerings.
- Monitored analytics and insights to assess performance, refine content strategy, and drive growth in engagement and client bookings.
Lead Coach and Assistant Coach - Little Kickers
(2025-08)
- Led football development sessions for children aged 18 months to 9 years in line with the Little Kickers curriculum.
- Planned and delivered age-appropriate activities focusing on motor skills, confidence, and teamwork.
- Managed classes independently, maintaining a safe, positive, and engaging environment.
- Supervised and supported assistant coaches, offering guidance and leadership.
- Communicated effectively with parents and caregivers regarding child progress and sessions.
- Ensured high standards of child safeguarding, health, and safety.
- Adapted sessions to suit varying abilities and developmental needs.
Author of a research proposal/thesis - Independent
(2026-06)
- Conducted extensive legal and academic research using credible sources.
- Reviewed and analysed legislation, policies and academic literature.
- Performed comprehensive literature reviews to identify research gaps.
- Developed a structured research proposal with clear objectives and methodology.
- Collected, organised and evaluated qualitative research data.
- Analysed findings and formulated evidence-based recommendations.
- Applied critical thinking to assess legal and policy issues.
- Prepared professional written reports and research documentation.
- Ensured accurate referencing and adherence to academic research standards.
- Presented research findings in a clear, logical and professional manner.
- Managed project timelines and met submission deadlines independently.
- Synthesised complex information into concise and coherent written work.
