Cedrick Steyn

Experienced ex Police Officer with over 23 years of dedicated service in law enforcement, community engagement, and investigations. Adept at conflict and crisis management, establishing trust with diverse populations, and ensuring community safety. Fluent in Afrikaans and English, with a strong history in private sector roles since 2017. Recognized for exceptional work ethics, commitment to organizational objectives, and effective leadership skills.

Compliance Manager at Fidelity Security (2025 – Present)

New Position

• Compile Risk Assessments for Annual and New Business
• Auditing and Monitoring of Site File
• Audits and Investigations
• Documentation and Reporting
• Collaboration and Communication with branches and clients
• Supervision and client retention
• Continuously enhances the compliance framework and related controls
• Dealing with Business at Risks
• Roll out of new business
• Give SOP related and Incident related training on sites
• Oversee the HQ Control Room
• Review current SOP's on sites and make recommendations and changes to SOP's in line with onsite procedures

Area Manager at Fidelity Security (2023-02 – 2025-12)

Managing 4 x OPS Managers with a combined total of ± 90 Sites

• Maintaining good relations between Fidelity Security Services Group and the Client regarding security services rendered
• Managing allocated areas to ensure that contractual requirements are met as stipulated by the client
• Ensuring that all Security Officers on the site meet the contractual requirements as stipulated by the Client
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
• General management and supervision security staff to ensure that contractual requirements are met
• Ensuring the timeous submission of employment forms to the Regional Office
• Submitting relevant weekly / monthly incident and general reports to Management
• Investigating incidents and reporting on such
• Dealing with all required administration matters
• Liaising daily with management on various operational issues
• Liaising daily with Regional Management on various Operational matters
• Ensuring that all HR related queries are dealt with promptly
• Formulate disciplinary actions
• Compile Annual and new business Risk Assessments

Area Manager at Thorburn (2021-07 – 2023-12)

Clients: TFG Corporate and DC's, Truworths Corporate and DC's, RCS, ADvTECH Vega School, Mount Nelson Belmont Hotel, CTP Printers, H&M stores, Origin Wines, Estates: Heidelberg Village, Greenways Golf Estate, De Velde Estate

• Financial performance management
• Analyzing Contract Register and comparing with Income Statement
• Effective organization and staff development Supervision and client retention
• Fleet and logistical management Risk assessments and mitigations
• Adherence to Standard Operating Procedures
• Security inspections, audits, and documentation management
• Training management across security, safety, and administrative functions
• Working on PRP and PRP Vision Clocking System
• Personnel and human resources administration Performance management
• Compile Annual and new business Risk Assessments
• Quality and ISO9001 management
• Recruitment
• Leave balances management
• CiiMS usage (CSA's, Site Visits, Incidents Capturing, Risk Assessments)
• Vaccinations improvement for S/Officers
• Contracts management, including expired contracts
• Price increases
• Awarded Area Manager of the month on two occasions

OPS Manager at Fidelity Security (2021-02 – 2021-07)

Clients: County Fair Chickens, Clicks Stores, Somerset Mall, Eikestad Mall, Cape Gate Mall, Somerset Value Mart, 6 x Stellenbosch City Council Sportsgrounds, Simba Parow DC and Manufacturing, Greenbay Estate & Construction, Huntsman Estate, Alexander Forbes, Eskom, Post Offices, Huis Ebenhuizer Old Age Home, Barloworld, Trentyre, Meadow Feeds, Nexus AG Nutrition Warehouse

• Maintaining good relations between Fidelity Security Services Group and clients
• Managing allocated areas to meet contractual requirements
• Ensuring Security Officers meet contractual requirements
• Evaluating and improving service levels
• General management and supervision of security staff
• Handling administration matters
• Consulting with management on operational issues
• Consulting with Regional Management on operational matters
• HR/IR skills for disciplinary actions
• Compile Annual and new business Risk Assessments
• Timely submission of reports to clients and Regional Office
• Investigating incidents and reporting
• Proactive planning for sites and clients
• Knowledge of ISO 9001:2008 Management System
• Posting of Armed guards for Post Offices

Site Manager at Fidelity Security (2020-01 – 2021-03)

Simba Parow DC and Manufacturing

• Guard checking and interviewing
• PR and meetings with clients
• Liaison with stakeholders and SAPS
• Loss/Stock control at Factory and Distribution Warehouse
• Investigations and risk assessment
• Roster management and site visits
• EHS-related matters
• Site inspections
• Compile Annual and new business Risk Assessments
• Action Plans/Procedures drafting
• Working with CCTV systems (Milestone & Hikvision)
• Programming and setting up of iTalk PTT radio patrolling points
• Incident report writing

Owner at Weavind Park Liquor (2017 – 2018-12)

• Stock taking and stock order
• Sales reps management
• Cash handling and register operation
• Packing stock
• Sales

Warrant Officer at SAPS Eersterust (2005 – 2018-08-31)

• Station Operation/Annual plan compilation
• Monitoring operational plan performance
• Reporting and advising station management
• Gathering information and updating station profile
• Handling applications and support for access to systems
• Fault reporting on systems
• Training and support for users
• HR queries handling
• Reports submission to client and Regional Office
• Incident investigation and reporting
• Strategic management presentations
• Market SAPS Eersterust
• Conducting surveys
• Monitoring vehicle tracking system (C-Track)
• Vehicle inspection, maintenance, and audits
• Profiling system usage for wanted and suspected persons
• Tracing wanted persons

Acting Head Support Services at SAPS Eersterust

1 Year

Inspector at SAPS Pretoria Dog Unit (1996 – 2005)

• Patrol dog handling
• General care of dogs
• Administration duties
• Attendance at complaints scenes requiring police dogs
• Support and shift supervisor duties
• Crime scene management and investigation

Constable at SAPS Silverton (1994 – 1996)

• Charge office administration
• CAS computer system operation
• Complaint attendance
• General crime prevention
• Crime scene management

– RSA Technical College (1995 – 1995)

Grade 12 – Silverton High School (1993 – 1993)