Compliance Manager at Fidelity Security (2025 – Present)
New Position
- Compile Risk Assessments for Annual and New Business
- Auditing and Monitoring of Site File
- Audits and Investigations
- Documentation and Reporting
- Collaboration and Communication with branches and clients
- Supervision and client retention
- Continuously enhances the compliance framework and related controls
- Dealing with Business at Risks
- Roll out of new business
- Give SOP related and Incident related training on sites
- Oversee the HQ Control Room
- Review current SOP's on sites and make recommendations and changes to SOP's in line with onsite procedures
Area Manager at Fidelity Security (2023-02 – 2025-12)
Managing 4 x OPS Managers with a combined total of ± 90 Sites
- Maintaining good relations between Fidelity Security Services Group and the Client regarding security services rendered
- Managing allocated areas to ensure that contractual requirements are met as stipulated by the client
- Ensuring that all Security Officers on the site meet the contractual requirements as stipulated by the Client
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
- General management and supervision security staff to ensure that contractual requirements are met
- Ensuring the timeous submission of employment forms to the Regional Office
- Submitting relevant weekly / monthly incident and general reports to Management
- Investigating incidents and reporting on such
- Dealing with all required administration matters
- Liaising daily with management on various operational issues
- Liaising daily with Regional Management on various Operational matters
- Ensuring that all HR related queries are dealt with promptly
- Formulate disciplinary actions
- Compile Annual and new business Risk Assessments
Area Manager at Thorburn (2021-07 – 2023-12)
Clients: TFG Corporate and DC's, Truworths Corporate and DC's, RCS, ADvTECH Vega School, Mount Nelson Belmont Hotel, CTP Printers, H&M stores, Origin Wines, Estates: Heidelberg Village, Greenways Golf Estate, De Velde Estate
- Financial performance management
- Analyzing Contract Register and comparing with Income Statement
- Effective organization and staff development Supervision and client retention
- Fleet and logistical management Risk assessments and mitigations
- Adherence to Standard Operating Procedures
- Security inspections, audits, and documentation management
- Training management across security, safety, and administrative functions
- Working on PRP and PRP Vision Clocking System
- Personnel and human resources administration Performance management
- Compile Annual and new business Risk Assessments
- Quality and ISO9001 management
- Recruitment
- Leave balances management
- CiiMS usage (CSA's, Site Visits, Incidents Capturing, Risk Assessments)
- Vaccinations improvement for S/Officers
- Contracts management, including expired contracts
- Price increases
- Awarded Area Manager of the month on two occasions
OPS Manager at Fidelity Security (2021-02 – 2021-07)
Clients: County Fair Chickens, Clicks Stores, Somerset Mall, Eikestad Mall, Cape Gate Mall, Somerset Value Mart, 6 x Stellenbosch City Council Sportsgrounds, Simba Parow DC and Manufacturing, Greenbay Estate & Construction, Huntsman Estate, Alexander Forbes, Eskom, Post Offices, Huis Ebenhuizer Old Age Home, Barloworld, Trentyre, Meadow Feeds, Nexus AG Nutrition Warehouse
- Maintaining good relations between Fidelity Security Services Group and clients
- Managing allocated areas to meet contractual requirements
- Ensuring Security Officers meet contractual requirements
- Evaluating and improving service levels
- General management and supervision of security staff
- Handling administration matters
- Consulting with management on operational issues
- Consulting with Regional Management on operational matters
- HR/IR skills for disciplinary actions
- Compile Annual and new business Risk Assessments
- Timely submission of reports to clients and Regional Office
- Investigating incidents and reporting
- Proactive planning for sites and clients
- Knowledge of ISO 9001:2008 Management System
- Posting of Armed guards for Post Offices
Site Manager at Fidelity Security (2020-01 – 2021-03)
Simba Parow DC and Manufacturing
- Guard checking and interviewing
- PR and meetings with clients
- Liaison with stakeholders and SAPS
- Loss/Stock control at Factory and Distribution Warehouse
- Investigations and risk assessment
- Roster management and site visits
- EHS-related matters
- Site inspections
- Compile Annual and new business Risk Assessments
- Action Plans/Procedures drafting
- Working with CCTV systems (Milestone & Hikvision)
- Programming and setting up of iTalk PTT radio patrolling points
- Incident report writing
Owner at Weavind Park Liquor (2017 – 2018-12)
- Stock taking and stock order
- Sales reps management
- Cash handling and register operation
- Packing stock
- Sales
Warrant Officer at SAPS Eersterust (2005 – 2018-08-31)
- Station Operation/Annual plan compilation
- Monitoring operational plan performance
- Reporting and advising station management
- Gathering information and updating station profile
- Handling applications and support for access to systems
- Fault reporting on systems
- Training and support for users
- HR queries handling
- Reports submission to client and Regional Office
- Incident investigation and reporting
- Strategic management presentations
- Market SAPS Eersterust
- Conducting surveys
- Monitoring vehicle tracking system (C-Track)
- Vehicle inspection, maintenance, and audits
- Profiling system usage for wanted and suspected persons
- Tracing wanted persons
Acting Head Support Services at SAPS Eersterust
1 Year
Inspector at SAPS Pretoria Dog Unit (1996 – 2005)
- Patrol dog handling
- General care of dogs
- Administration duties
- Attendance at complaints scenes requiring police dogs
- Support and shift supervisor duties
- Crime scene management and investigation
Constable at SAPS Silverton (1994 – 1996)
- Charge office administration
- CAS computer system operation
- Complaint attendance
- General crime prevention
- Crime scene management
