Parts Manager - Tavcor Motor Group (Renault/Suzuki) - Mossel Bay, Western Cape
(2023-10)
- Maintain stock inventory accuracy across the parts department, minimising obsolescence and stockouts.
- Manage departmental staff, including leave, disciplinary processes, and day-to-day HR administration.
- Identify training needs and coordinate staff development to build department capability.
- Develop and implement procedural policies and work instructions to improve operational efficiency.
- Own departmental targets for sales, gross profit, and expenses, reporting regularly to the Dealer Principal.
- Partner with the service department to achieve and maintain CSI targets for after-sales service.
- Resolve customer issues to protect client satisfaction and departmental reputation.
- Build client relationships through regular visits and proactive communication.
- Work with the parts sales team on prospecting initiatives to expand the customer base.
- Ensure departmental compliance with health and safety regulations, and develop marketing and brand-awareness activity aligned with OEM requirements.
Sales Executive - Tiger Wheel & Tyre - George & Port Elizabeth
(2022-02 - 2023-09)
- Managed front counter sales, consistently achieving sales targets and KPIs.
- Ensured correct wheel torques and settings were maintained for every job.
- Delivered a professional, service-focused customer experience.
- Proactively pursued sales growth opportunities to maximise market penetration.
- Built and maintained lasting client relationships.
Owner / Proprietor - CP Spares and Diagnostics - Grahamstown, Eastern Cape
(2017-01 - 2022-01)
- Set and executed long-term business strategy covering growth, profitability, and market competitiveness.
- Managed procurement, stocking, and distribution of automotive parts to maintain optimal inventory levels.
- Implemented inventory controls to minimise stockouts and obsolescence while maximising stock turnover.
- Built strong relationships with repair shops, dealerships, and individual customers through responsive, tailored service.
- Recruited, trained, and managed a team supporting parts sales, inventory, and customer service.
- Oversaw budgeting and financial performance, monitoring sales revenue, gross margin, and inventory turnover to drive profitability.
Sales Executive / Assistant Manager - Nissan Eastern Cape - Port Elizabeth
(2015-10 - 2016-12)
- Engaged repair shops, service centres, and individual customers to identify parts needs and recommend suitable products.
- Managed dealership parts inventory, ensuring accurate counts and adherence to manufacturer guidelines.
- Processed customer and workshop parts orders, coordinating with suppliers to fulfil orders on time.
- Supported the Parts Manager in leading the sales team, including coaching and product-knowledge training.
- Tracked sales performance against targets and presented reporting to management.
- Named Nissan Eastern Cape Parts Salesman of the Year, 2016.
Parts Telesales (Engine Specialist) - Williams Hunt Truck and Parts (General Motors) - Port Elizabeth
(2012-05 - 2015-09)
- Supported growth and market strategy for the parts business, including target market and expansion planning.
- Managed procurement, stocking, and distribution of engine parts to maintain optimal inventory levels.
- Applied inventory control measures to reduce stockouts and obsolescence.
- Built strong relationships with repair shops, dealerships, and individual customers through responsive service.
Mechanical Engineering Apprentice - Oudtshoorn Engineering - Oudtshoorn, Western Cape
(2011-01 - 2012-04)
- Assisted experienced engineers with assembling, disassembling, and repairing mechanical components.
- Developed hands-on skills in automotive maintenance, diagnostics, and repair using industry tools and equipment.
- Followed workshop safety protocols and health and safety regulations.
- Maintained accurate records of maintenance and repair work using technical documentation systems.
Cashier - Mooiuitsig Cellars - Oudtshoorn, Western Cape
(2008-12 - 2010-12)
