Celine Koopman

Dedicated retail and hospitality professional with 5+ years experience across pharmacy, hardware and food service. Skilled merchandiser, cashier, team leader and waiter with strong customer service, stock management and team supervision. Reliable, quick learner and committed to high standards.

Merchandiser at Dischem Pharmacy (2023-05 – 2024-09)

• Managed stock, shelf packing and product displays per planogram
• Conducted stock counts and reported discrepancies to management
• Rotated stock, checked expiry dates and maintained pharmacy standards
• Assisted customers with product location and queries on the floor

Cashier at Vermeulense Builtit (2020-08 – 2022-10)

• Operated POS, processed cash/card payments

Team Leader at Dominos Pizza (2018-11 – 2020-03)

• Supervised staff during shifts and delegated daily tasks
• Trained new team members on POS, food prep and customer service
• Managed cash ups, stock orders and store admin
• Handled customer complaints and maintained service quality

Waiter at Panarotties (2022-06 – 2022-09)

• Took orders, served tables and processed POS payments
• Maintained clean dining area and high service standards
• Worked efficiently during peak hours and busy shifts

National Senior Certificate in Grade 12 – Vuyolwethu high school (2017-01 – 2017-11)

Certificate in customer service in Customer service – Job Jack online (2025-02 – 2025-03)

Essential sales skills course in Sales and retail – Job Jack online (2025-03 – 2025-04)