Chantel Adams

I am highly skilled professional with expertise within service delivery and customer relations. For the past 16+ years, I have been working for Absa, where I have gained valuable knowledge and expertise within all the departments. Supported service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experiences. I display strong focus on work ethic, satisfaction, loyalty, and follow up; established a culture of communication, collaboration, & accountability.

I have gained valuable knowledge and expertise within all the departments. Achieve budgeted goals by executing sales activities within the assigned market segment. Reinforce the company brand and company ethos at all times.

Drive annual sales targets; manage KPI’s and take corrective action where needed. Drive SLA’s and adherence to SOP’s. Identify sales gaps by comparing actual performance against targets. Ensure adherence to legislative and regulatory requirements.

Support service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

I recently obtain a Diploma in Business Management with Mancosa.