Chantel Petersen

HIV/AIDS Counselor and Healthcare Administrator

Cape Town, City of Cape TownMember since January 24, 2023

Deep knowledge of DOH HTS guidelines, rapid testing frameworks, and counseling pExperienced in managing the strict consent process, pre- and post-test counselinHigh-accuracy administrative data entry, filing system management, and facility Skilled in community outreach, tracking missed appointments, and successfully liProficient in Microsoft Office (Word, Excel), electronic databases, email commun

About

Dedicated, detail-oriented, and certified HIV/AIDS Counselor and Healthcare Administrator with extensive experience in the South African public health sector. Proven track record in executing high-volume HIV Testing Services (HTS), conducting informed consent protocols, providing risk-reduction and adherence counseling, and managing clinical data capture with high accuracy. Proficient in both Western Cape Department of Health (DOH) guidelines and meticulous record-keeping.

Exceptionally organized and adept at maintaining strict patient confidentiality (POPIA/GCP standards) in demanding clinical environments.

Experience

HIV Counselor - Adriaanse Clinic

(2023-07 - 2023-10)

Informed Consent & Protocols: Administered strict HTS consent protocols and managed patient screening processes prior to testing.
Testing & Counselling Services: Conducted point-of-care Rapid Testing and provided comprehensive pre-test, post-test, and continuous adherence counseling.
Data Capturing & Records: Accurately captured, updated, and managed daily facility registers tracking tested and linked patients.
Linkage to Care & Tracking: Traced HIV-positive clients to facilitate immediate ARV initiation and manage tracking for clients missed during same-day service.
Community Mobilization: Promoted HTS and sexual health awareness through health talks and collaborative community outreach projects.

Administrative Clerk (Contract) - Tygerberg Hospice

(2022-11 - 2023-02)

Managed front-of-house reception, handled telephone screening, and directed patient inquiries professionally.
Executed complex medical data capturing, ensuring strict compliance with internal quality control standards.
Supported general office administration, file management, and staff scheduling support.

Frail Care Assistant (Contract) - Protea Home for the Aged – Goodwood

(2022-05 - 2022-06)

Delivered safe, empathetic patient care and managed specialized daily support for elderly residents.
Maintained open communication lines with hard-of-hearing and visually impaired patients.