PA to MD at Dynachem GP (Pty) Ltd (2024-08 – Present)
- Directed and streamlined daily operations for multiple companies (Everon, Romac, Management Accounts, Audits), including scheduling, meeting coordination, notifications, and task execution.
- Organized and managed the Managing Director's agenda, ensuring seamless coordination of meetings and efficient handling of email correspondence.
- Screened and routed incoming calls and walk-in queries, providing professional communication and timely follow-up for Directors.
- Delivered comprehensive meeting support, including pre-meeting briefings, preparation of materials, and post-meeting debriefs.
- Coordinated logistics such as appointments, invitations, travel arrangements, feedback communication, and task completion.
- Maintained effective liaison with warehouse, factory, and administrative staff while conducting follow-ups with internal teams, suppliers, and stakeholders to resolve queries and align with operational priorities.
- Prepared and distributed monthly Shoprite Checkers reports, incorporating data analysis, dashboards, and visual graphs to support strategic decision-making for senior management.
- Oversaw Skynamo reporting for Shoprite Checkers, ensuring accurate performance and activity reports, resolving technical issues, and optimizing system usage.
- Facilitated new store openings (SR CH) by coordinating technician communication, conducting store evaluations, and ensuring project timelines and quality standards were met.
- Managed company document control across 10 entities, serving as Commissioner of Oaths, safeguarding Directors' personal information, and acting as password custodian for tablets, Skynamo, and computer systems.
- Developed and maintained filing systems to ensure efficient document retrieval and compliance.
- Handled finance and cash operations, including petty cash, subsistence allowances, ad hoc payments, wages, and reconciliation of Directors' credit card accounts.
- Planned and executed company events, including Spring Day, Santa Shoebox initiatives, yearend functions across five regions, birthdays, and management marketing material.
- Oversaw property management for 10 business and residential properties owned by the Directors, including building maintenance, insurance claims, and all aspects of property care and administration.
Remote half-day Executive PA / Office Manager to Owner at BG Gaskets and Sealing (Pty) Ltd (2024-01 – 2024-06)
- Maintained and optimized the owner's calendar (Outlook), ensuring seamless scheduling of appointments and commitments.
- Coordinated local travel and accommodation arrangements, delivering efficient and cost-effective solutions.
- Reconciled daily expenses and prepared accurate weekly, monthly, and quarterly financial reports.
- Managed personal accounts and prepared scheduled expense reports for accountants, ensuring alignment with bank statements.
- Processed and reconciled salaries and wages for casual staff using Xero, maintaining payroll accuracy.
- Handled client communication and financial tracking, reconciling debtors, creditors, and banking transactions.
- Followed up on outstanding payments via telephone and email to ensure timely collections.
- Oversaw transport logistics, managing driver deliveries and collections for business and personal needs.
- Assisted with facilities management of personally owned properties, including utilities, security, housekeeping, gardening, and maintenance.
- Planned and coordinated events for both professional and personal purposes, including client golf days, luncheons, and international family visits.
- Compiled budgets for personal travel, creating detailed itineraries, menus, and activity schedules (game drives, sightseeing, etc.).
- Supported management of an NPO nursery school, with responsibilities including: ensuring high standards of care, hygiene, and child protection compliance; supervising staff and children, maintaining safety protocols and emergency readiness; revising policies and procedures, attending meetings, and undertaking training; preparing long-, medium-, and short-term operational plans; marketing and promoting the group to strengthen community engagement; managing budgets, accounts, and maintaining accurate records; ensuring insurance coverage and servicing of safety equipment; building positive relationships with parents and facilitating regular staff meetings; upholding strict confidentiality and performing additional duties as required.
Executive PA / Office Manager to Owner at Blue Bottle Franchise (2015-06 – 2023-12)
- Maintained and optimized the owner's calendar (Outlook), scheduling and updating appointments to ensure seamless time management.
- Organized monthly and quarterly Bottlers Association meetings for up to 150 delegates, managing logistics and documentation.
- Prepared and formatted internal and external communications, including memos, emails, presentations, agendas, and minutes.
- Initiated, tracked, and closed tasks with stakeholders, ensuring accountability and timely completion of business priorities.
- Coordinated international travel and accommodation arrangements, delivering cost-effective and efficient itineraries.
- Reconciled daily expenses and produced accurate weekly, monthly, and quarterly financial reports.
- Collaborated with the Accountant on SARS e-filing, PAYE, UIF, and VAT returns, while reconciling salaries, wages, and commissions using SAGE.
- Managed financial operations, reconciling debtors, creditors, and banking transactions.
- Oversaw transport logistics, coordinating driver deliveries and collections.
- Assisted with facilities management of personally owned properties, including utilities, security, housekeeping, gardening, and maintenance.
- Supervised a small team of support staff, fostering efficiency and accountability.
- Handled product complaints with suppliers, ensuring resolution and maintaining service standards.
- Coordinated in-store promotions and POS material, enhancing brand visibility and customer engagement.
- Planned and executed supplier events, including golf days and other corporate functions.
PA to Divisional Director at Merck (Pty) Ltd (2013-05 – 2015-06)
- Directed daily office operations, ensuring smooth functioning of supplies, equipment, and facilities.
- Developed and implemented office policies and procedures, aligning with company guidelines and compliance standards.
- Coordinated meetings, appointments, and travel arrangements for the Divisional Director and nine senior team members.
- Served as the primary point of contact for internal and external stakeholders, managing inquiries and providing support.
- Maintained office records, databases, and filing systems, ensuring accuracy, confidentiality, and regulatory compliance.
- Oversaw administrative tasks, including correspondence management, document drafting, and report preparation.
- Supported HR functions, including recruitment, onboarding, employee record management, and office event coordination.
- Collaborated across departments to strengthen communication and teamwork.
- Monitored and managed office budgets, expenses, and vendor relationships, ensuring cost efficiency.
- Identified and implemented process improvements, streamlining systems to enhance office productivity.
- Managed diaries for the Divisional Director and senior members, ensuring effective scheduling and prioritization.
- Handled logistics for divisional meetings and events, preparing and distributing materials and minutes.
- Executed a broad spectrum of administrative tasks, directly supporting the Director's effectiveness.
- Reconciled petty cash and processed reimbursements, maintaining financial accuracy.
- Designed and produced internal newsletters, writing articles, gathering information, and coordinating photography.
Executive PA to Owner at BellCAT Tyres (Pty) Ltd (2006-01 – 2013-04)
- Managed the CEO's diary and daily activities, ensuring efficient scheduling of appointments and seamless time management.
- Recorded and distributed minutes of meetings, while screening incoming calls, directing messages, and maintaining professional communication channels.
- Liaised with strategic stakeholders, ensuring timely responses to client and investor queries.
- Monitored and managed CEO's email correspondence, guaranteeing prompt communication and follow-up.
- Coordinated domestic and international travel arrangements, including itineraries and logistics.
- Compiled and prepared emails, agendas, and minutes, tracking action items to ensure completion.
- Administered a R10,000 petty cash float, capturing data accurately on ACCPAC for financial accountability.
- Reconciled debtors and creditors, maintaining accurate financial records and supporting cash flow management.
- Supervised small support teams (Reception, Driver, and Cleaner), fostering efficiency and accountability.
Executive PA - COO at Ecolab (Pty) Ltd (2002-02 – 2005-12)
- Diary; calendar and email management; screening of phone calls.
- Create agendas; take minutes and report on senior leadership meetings.
- Travel bookings; management and expense reconciliation.
- Support with HR processes.
- Support CEO with managing Partnerships team.
- Replenish stationery and office supplies.
- Manage petty cash reimbursements and reconciliation.
- Handle events - budget, venue location, invitations, décor, set up and evaluation.
Executive PA to COO at Kynochem (Pty) Ltd (1997-12 – 2001-12)
Public Relations Officer at New Age Beverages (PEPSI) (1996-04 – 1997-11)
Public Relations Officer at Amalgamated Beverage Industries (Coca-Cola) (1985-01 – 1996-03)
