Cheryl Ndlovu

Ensure all the necessary equipment, stationery, register, learner manuals and other documents are prepared. Ensure that all queries are dealt with before training take place. Ensuring that I am 30 minutes earlier before time to familialize with the venue to welcome learners.

Facilitator at NOFESA GROUP (2022-01 – Present)

• Ensure all the necessary equipment, stationery, register, learner manuals and other documents are prepared.
• Ensure that all queries are dealt with before training take place.
• Ensuring that I am 30 minutes earlier before time to familialize with the venue to welcome learners.
• Making sure that all sessions must start with ground rules and have an ice breaker to make learners feel comfortable.
• Gaining background information on each learner.
• Complete all the necessary documentation with learners.
• Going through learner expectation of the session.
• Offer all or any assistance to learners and problem solve.
• Facilitate the outcomes and criteria of the course.
• Making use of material provided by the company.
• Complete detailed reports after each session.
• Giving immediate feedback to NOFESA on my difficulties experienced.
• Offering assistance to the learners at all times.

Marketing/ Public Relations Officer & Sales at Star Hire International (2016-01 – 2022-12)

• Managing in all marketing for the company and activities within the marketing department.
• Developing the marketing strategies for the company in line with company objectives.
• Co-ordinating marketing campaigns with sales activities.
• Overseeing the company's marketing budget.
• Implementation of promotional campaigns.
• Brand ambassador.
• Finding new business opportunities.
• Selling services.
• Maintaining growth and build strong client's relationships.
• Maintain healthy pipeline for future deals.
• Analyzing potential strategic partner relationships for company marketing.
• Creating a wide range of different marketing materials.
• Working closely with design agencies and assistant with new product launches.

Receptionist/ Secretary at KwaZulu-Natal Christian Council (2014-01 – 2016-12)

• Answer calls, screen and direct clients as required.
• Take and relay clear, detailed messages.
• Provide information to callers and answer queries telephone etiquette.
• Meet and greet visitors in a friendly and professional manner.
• Ensure knowledge of staff movement is in and out of organization.
• General administrative computer literacy and clerical support to directors.
• Compile and capture, and update database.
• Order and maintain stationery.
• Petty cash, bookkeeping, organizing events, filling, assisting in wages and payroll assist with traveling arrangements.

Merchandiser / Packer / Cashier / Supervisor / Admin & Recruiting department at Supersave Cash & Carry (2013-01 – 2014-12)

• Merchandiser
• Packer
• Cashier
• Supervisor
• Admin & Recruiting department

Matric – Alexander High School (2009-12)

Diploma in Public Relations – Varsity College PMB (2010-01 – 2013-12)

Facilitator Assessor and Moderator – Genius College (2024-01 – 2025-12)