Chichi Kaoma

BCom Law graduate pursuing a Postgraduate Diploma in Risk Management with demonstrated expertise in Anti-Money Laundering (AML), Know Your Customer (KYC), and Customer Due Diligence (CDD). Experienced in regulatory compliance, legal research, and risk assessment with professional training in Re-KYC and FICA compliance. Detail-oriented professional with strong analytical, communication, and stakeholder engagement capabilities.

Seeking a Compliance Assistant role to apply regulatory knowledge and due diligence expertise within a regulated legal environment.

Customer Associate at iStore (2023-09 – Present)

• Verified customer information and maintained accurate records in compliance with company confidentiality policies; demonstrated meticulous attention to detail through documentation and account management.
• Resolved customer queries with diplomacy and tact while working independently and collaborating with internal teams to deliver compliant, customer-focused solutions.
• Performed efficiently under pressure in a fast-paced environment while maintaining strict adherence to company policies and consistently meeting tight deadlines.

Bachelor of Commerce in Law in Law – Boston City Campus (2023-02 – 2025-11)

Post Graduate Diploma in Risk Management in Risk Management – University of South Africa (2026-02)