Chris Parrish

I bring over 41 years of experience in the corporate environment, with more than 20 years spent as a Lead Business Analyst, Senior Business Analyst, and team lead. In recent years, I have broadened my capabilities to include the role of Scrum Master, combining strong analytical thinking with Agile delivery leadership. Through my work with Dariel Solutions, I have contributed to multiple digital transformation projects, primarily focused on converting manual and paper-based processes into efficient, scalable digital solutions.

This has strengthened my ability to bridge business needs with practical implementation, ensuring solutions are both effective and sustainable. I am known for my strong facilitation skills, collaborative approach, and structured problem-solving ability. I work well with people at all levels of an organisation and take pride in creating clarity, alignment, and momentum within teams.

I also have a genuine passion for mentoring and developing others, helping individuals grow in confidence and capability. I am a positive, self-motivated, and energetic individual who believes that respect, integrity, and kindness are fundamental to both personal and professional success. I value strong relationships and believe that treating people with dignity is at the core of any successful team.

At this stage of my career, I remain driven and committed, with a wealth of experience to contribute and a continued desire to add value wherever I am involved.

Senior Business Analyst (Freelance Senior BA) - ABSA CIB - Digital Assets

(2024-12 - 2025-12)

I played a pivotal role (as a Senior BA) in the provisioning and design of a cryptocurrency custody service to institutional clients, which required a high level of competency in the following responsibilities:

• Relationship Building: Maintained regular stakeholder engagement and relationship building.
• Stakeholder Engagement: Maintained regular communication to foster transparency and project visibility.
• Deliverable Quality: Produced high-quality deliverables meeting stakeholder expectations and deadlines.
• Effective Communication: Ensured timely issue escalation and dependency communication.
• Requirement Analysis: Gathering and documenting business requirements to ensure a clear understanding of stakeholder needs.
• User Story Compilation: Compiled user stories to capture key requirements and align with business needs.
• Use cases: Compiled use cases to capture key business requirements.
• Process Improvement: Evaluating existing business processes to identify opportunities for optimisation and increased efficiency.
• BPMN Process flow documents

Senior BA | Project Manager and Scrum Master – Full time employee used in consultant roles on all projects listed below in this CV - Dariel Software

(2015-01 - 2024-07)

I was employed by Dariel as a Fulltime permanent employee for 9 years as a Senior Business Analyst, where my skills and expertise have been honed and fully utilised. I worked closely with solution architects and development teams on every project I am assigned to. Most projects listed in this CV were undertaken by me and required team resources.

Senior BA | Project Manager and Scrum Master Full time Dariel Solutions employee used in consultant roles - City Lodge Hotel Group (CLHG)

(2024-03 - 2024-06)

The City Lodge Hotel Group (CLHG) approached Dariel to implement SiteMinder's Global Distribution Platform (GDP) and Hotel Channel Management modules by integrating them into their existing hotel management system.

• Strategic Partner: Acted as a strategic consultant to business division owners.
• Relationship Building: Maintained regular stakeholder engagement and relationship building.
• Communication: Facilitated issue escalation and dependency communication.
• Multi-Role Fulfilment: Managed DevOps board for tracking bugs and issues through sprints and Kanban.
• Risk Management: Identified and mitigated project risks.

Senior Business Analyst | Team Full time Dariel Solutions employee used in consultant roles - Sibanye Stillwater

(2023-01 - 2024-03)

Led the automation initiative for Sibanye Stillwater's Request for Comment (RFC) system, aimed at enhancing data alteration processes within existing workflows.

• Strategic Partnership: Advised Business Division Owners to ensure project alignment with organisational objectives.
• Stakeholder Engagement: Maintained regular communication to foster transparency and project visibility.
• Deliverable Quality: Produced high-quality deliverables meeting stakeholder expectations and deadlines.
• Effective Communication: Ensured timely issue escalation and dependency communication.
• User Story Compilation: Compiled user stories to capture key requirements and align with business needs.
• Business Analysis: Analysed Agile processes and requirements to drive optimisation.
• Multi-Role Management: Fulfilled roles, including Lead BA, project manager, team lead, scrum master, and UAT tester.
• DevOps Oversight: Managed bug tracking through sprints and Kanban on the DevOps board for efficient resolution.

Senior Business Analyst, Team Lead, Scrum Master as a Full time Dariel Solutions employee used in consultant roles - Standard Bank

(2020-07 - 2022-10)

Led the digitisation and automation of Standard Bank's KYC and AML processes to meet regulatory requirements and improve efficiency. Redesigned KYC onboarding process reducing manual intervention. Supported AI-enabled process improvements in KYC onboarding.

• Communication: Ensured timely issue notification and escalation and maintained clear dependency communication with stakeholders.
• Relationship Building: Engaged regularly with stakeholders to maintain visibility and strong relationships.
• Backlog Management: Managed the JIRA backlog to prioritise tasks effectively.
• Agile Ceremonies: Facilitated grooming, sprint planning, and stand-up ceremonies to ensure smooth project progress.
• Strategic Partnership: Acted as a consultant to Business Division Owners, providing strategic insights and solutions.
• User Story Compilation: Compiled user stories in alignment with project methodology to capture requirements accurately.
• Business Analysis: Analysed Agile business processes and requirements to drive project success and optimisation.

Senior BA | Team Lead - Computicket

(2020-05 - 2022-04)

Led digital optimisation projects at Computicket to upgrade online and system capabilities, meeting evolving customer and client demands.

• Relationship Building: Engaged stakeholders and maintained strong relationships.
• Deliverable Quality: Ensured timely deliverables meeting stakeholder expectations.
• Communication: Facilitated issue escalation and communicated dependencies promptly.
• User Story Compilation: Compiled accurate user stories for project requirements.
• Business Analysis: Analysed Agile processes for ticketing engine redesign.
• Backlog Management: Prioritised tasks efficiently using JIRA backlog.
• Agile Ceremonies: Conducted grooming and sprint planning ceremonies.
• Strategic Partnership: Provided insights as a consultant to Business Division Owners.
• Team Leadership: Managed a team of 2 other BAs.
• Data Interpretation: Analysed complex data for process optimisation.
• Stakeholder Collaboration: Obtained information through elicitation tasks.

SNR BA – Full time employed - Nedbank

(2019-02 - 2020-03)

Led digital optimisation projects at Nedbank, focusing on seamless online vehicle license renewal and P2P (peer-to-peer payments) vehicle finance applications.

• Requirements Gathering: Collected and documented project requirements.
• Backlog Management: Managed JIRA backlog for efficient task prioritisation.
• Stakeholder Interaction: Worked closely with business stakeholders to gain buy-in for solutions.
• Business Process Mapping: Mapped business processes onto systems architecture to ensure alignment with requirements.
• Strategic Partnership: Provided strategic insights as a consultant to Business Division Owners.
• Deliverable Quality: Produced high-quality deliverables meeting stakeholder expectations and deadlines.
• Project Involvement: Actively participated in various digital optimisation initiatives, including online vehicle license renewal and P2P vehicle finance integration.

Senior Dariel solutions Business Analyst in a consultant role - ABSA

(2018-01 - 2018-12)

Played a pivotal role in the re-design and orchestration of ABSA's digital vehicle and asset finance processes, focusing on enhancing customer and partner experience through automation and digitisation.

• Strategic Partnership: Acted as a consultant to Business Division Owners, providing strategic insights.
• Relationship Building: Maintained regular engagement with stakeholders to ensure visibility and strong relationships.
• Deliverable Quality: Produced high-quality deliverables meeting stakeholder expectations and deadlines consistently.
• Communication: Ensured timely issue notification and escalation, and communicated dependencies promptly.
• User Story Compilation: Compiled user stories in alignment with project methodology to capture requirements accurately.
• Business Analysis: Analysed Agile business processes for re-design and orchestration of digital finance processes.
• Process Transformation: Led efforts to transform the AVAF value chain through automation, digitisation, and agile operations.

Senior BA / Line Manager - SASFIN

(2016-03 - 2017-07)

Senior BA - Anglo GOLD Mining Company (South Africa)

(2015-07 - 2015-12)

Senior BA/Business - ABSA

(2017-08 - 2017-12)

Senior BA/Lead BA - ABSA

(2014-09 - 2015-02)

Senior BA/Lead BA - Johannesburg Stock Exchange (JSE)

(2008-01 - 2014-08)

Head IT and Micro & Loan Credit Manager - Unibank

(1990-01 - 2008-12)

Mortgage Loan Originator - Allied Building Society

(1984-01 - 1990-12)

Military Service - Military Service

(1982-01 - 1983-12)

Diploma - Organisation and Method Study (Business Analysis) - Analysis Academy (1989-01 - 1989-12)

Matric - Sandown High School (1981-01 - 1981-12)

Diploma - ABSA Management Programme (MAP) - GIBS (2005-01 - 2005-12)

Diploma - General Management - Dionysus (2014-01 - 2014-12)