Chris Parrish

SNR Business Analyst

Talent

ZAMember since May 11, 2026

User story compilationRisk managementStakeholder engagement and relationship buildingRegular stakeholder engagementVehicle finance applications

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User story compilationRisk managementStakeholder engagement and relationship buildingRegular stakeholder engagementVehicle finance applications

About

I bring over 41 years of experience in the corporate environment, with more than 20 years spent as a Lead Business Analyst, Senior Business Analyst, and team lead. In recent years, I have broadened my capabilities to include the role of Scrum Master, combining strong analytical thinking with Agile delivery leadership. Through my work with Dariel Solutions, I have contributed to multiple digital transformation projects, primarily focused on converting manual and paper-based processes into efficient, scalable digital solutions.

This has strengthened my ability to bridge business needs with practical implementation, ensuring solutions are both effective and sustainable. I am known for my strong facilitation skills, collaborative approach, and structured problem-solving ability. I work well with people at all levels of an organisation and take pride in creating clarity, alignment, and momentum within teams.

I also have a genuine passion for mentoring and developing others, helping individuals grow in confidence and capability. I am a positive, self-motivated, and energetic individual who believes that respect, integrity, and kindness are fundamental to both personal and professional success. I value strong relationships and believe that treating people with dignity is at the core of any successful team.

At this stage of my career, I remain driven and committed, with a wealth of experience to contribute and a continued desire to add value wherever I am involved.

Experience

Senior Business Analyst (Freelance Senior BA) - ABSA CIB - Digital Assets

(2024-12 - 2025-12)

I played a pivotal role (as a Senior BA) in the provisioning and design of a cryptocurrency custody service to institutional clients, which required a high level of competency in the following responsibilities:

Relationship Building: Maintained regular stakeholder engagement and relationship building.
Stakeholder Engagement: Maintained regular communication to foster transparency and project visibility.
Deliverable Quality: Produced high-quality deliverables meeting stakeholder expectations and deadlines.
Effective Communication: Ensured timely issue escalation and dependency communication.
Requirement Analysis: Gathering and documenting business requirements to ensure a clear understanding of stakeholder needs.
User Story Compilation: Compiled user stories to capture key requirements and align with business needs.
Use cases: Compiled use cases to capture key business requirements.
Process Improvement: Evaluating existing business processes to identify opportunities for optimisation and increased efficiency.
BPMN Process flow documents

Senior BA | Project Manager and Scrum Master – Full time employee used in consultant roles on all projects listed below in this CV - Dariel Software

(2015-01 - 2024-07)

I was employed by Dariel as a Fulltime permanent employee for 9 years as a Senior Business Analyst, where my skills and expertise have been honed and fully utilised. I worked closely with solution architects and development teams on every project I am assigned to. Most projects listed in this CV were undertaken by me and required team resources.

Senior BA | Project Manager and Scrum Master Full time Dariel Solutions employee used in consultant roles - City Lodge Hotel Group (CLHG)

(2024-03 - 2024-06)

The City Lodge Hotel Group (CLHG) approached Dariel to implement SiteMinder's Global Distribution Platform (GDP) and Hotel Channel Management modules by integrating them into their existing hotel management system.

Strategic Partner: Acted as a strategic consultant to business division owners.
Relationship Building: Maintained regular stakeholder engagement and relationship building.
Communication: Facilitated issue escalation and dependency communication.
Multi-Role Fulfilment: Managed DevOps board for tracking bugs and issues through sprints and Kanban.
Risk Management: Identified and mitigated project risks.

Senior Business Analyst | Team Full time Dariel Solutions employee used in consultant roles - Sibanye Stillwater

(2023-01 - 2024-03)

Led the automation initiative for Sibanye Stillwater's Request for Comment (RFC) system, aimed at enhancing data alteration processes within existing workflows.

Strategic Partnership: Advised Business Division Owners to ensure project alignment with organisational objectives.
Stakeholder Engagement: Maintained regular communication to foster transparency and project visibility.
Deliverable Quality: Produced high-quality deliverables meeting stakeholder expectations and deadlines.
Effective Communication: Ensured timely issue escalation and dependency communication.
User Story Compilation: Compiled user stories to capture key requirements and align with business needs.
Business Analysis: Analysed Agile processes and requirements to drive optimisation.
Multi-Role Management: Fulfilled roles, including Lead BA, project manager, team lead, scrum master, and UAT tester.
DevOps Oversight: Managed bug tracking through sprints and Kanban on the DevOps board for efficient resolution.

Senior Business Analyst, Team Lead, Scrum Master as a Full time Dariel Solutions employee used in consultant roles - Standard Bank

(2020-07 - 2022-10)

Led the digitisation and automation of Standard Bank's KYC and AML processes to meet regulatory requirements and improve efficiency. Redesigned KYC onboarding process reducing manual intervention. Supported AI-enabled process improvements in KYC onboarding.

Communication: Ensured timely issue notification and escalation and maintained clear dependency communication with stakeholders.
Relationship Building: Engaged regularly with stakeholders to maintain visibility and strong relationships.
Backlog Management: Managed the JIRA backlog to prioritise tasks effectively.
Agile Ceremonies: Facilitated grooming, sprint planning, and stand-up ceremonies to ensure smooth project progress.
Strategic Partnership: Acted as a consultant to Business Division Owners, providing strategic insights and solutions.
User Story Compilation: Compiled user stories in alignment with project methodology to capture requirements accurately.
Business Analysis: Analysed Agile business processes and requirements to drive project success and optimisation.

Senior BA | Team Lead - Computicket

(2020-05 - 2022-04)

Led digital optimisation projects at Computicket to upgrade online and system capabilities, meeting evolving customer and client demands.

Relationship Building: Engaged stakeholders and maintained strong relationships.
Deliverable Quality: Ensured timely deliverables meeting stakeholder expectations.
Communication: Facilitated issue escalation and communicated dependencies promptly.
User Story Compilation: Compiled accurate user stories for project requirements.
Business Analysis: Analysed Agile processes for ticketing engine redesign.
Backlog Management: Prioritised tasks efficiently using JIRA backlog.
Agile Ceremonies: Conducted grooming and sprint planning ceremonies.
Strategic Partnership: Provided insights as a consultant to Business Division Owners.
Team Leadership: Managed a team of 2 other BAs.
Data Interpretation: Analysed complex data for process optimisation.
Stakeholder Collaboration: Obtained information through elicitation tasks.

SNR BA – Full time employed - Nedbank

(2019-02 - 2020-03)

Led digital optimisation projects at Nedbank, focusing on seamless online vehicle license renewal and P2P (peer-to-peer payments) vehicle finance applications.

Requirements Gathering: Collected and documented project requirements.
Backlog Management: Managed JIRA backlog for efficient task prioritisation.
Stakeholder Interaction: Worked closely with business stakeholders to gain buy-in for solutions.
Business Process Mapping: Mapped business processes onto systems architecture to ensure alignment with requirements.
Strategic Partnership: Provided strategic insights as a consultant to Business Division Owners.
Deliverable Quality: Produced high-quality deliverables meeting stakeholder expectations and deadlines.
Project Involvement: Actively participated in various digital optimisation initiatives, including online vehicle license renewal and P2P vehicle finance integration.

Senior Dariel solutions Business Analyst in a consultant role - ABSA

(2018-01 - 2018-12)

Played a pivotal role in the re-design and orchestration of ABSA's digital vehicle and asset finance processes, focusing on enhancing customer and partner experience through automation and digitisation.

Strategic Partnership: Acted as a consultant to Business Division Owners, providing strategic insights.
Relationship Building: Maintained regular engagement with stakeholders to ensure visibility and strong relationships.
Deliverable Quality: Produced high-quality deliverables meeting stakeholder expectations and deadlines consistently.
Communication: Ensured timely issue notification and escalation, and communicated dependencies promptly.
User Story Compilation: Compiled user stories in alignment with project methodology to capture requirements accurately.
Business Analysis: Analysed Agile business processes for re-design and orchestration of digital finance processes.
Process Transformation: Led efforts to transform the AVAF value chain through automation, digitisation, and agile operations.

Senior BA / Line Manager - SASFIN

(2016-03 - 2017-07)

Senior BA - Anglo GOLD Mining Company (South Africa)

(2015-07 - 2015-12)

Senior BA/Business - ABSA

(2017-08 - 2017-12)

Senior BA/Lead BA - ABSA

(2014-09 - 2015-02)

Senior BA/Lead BA - Johannesburg Stock Exchange (JSE)

(2008-01 - 2014-08)

Head IT and Micro & Loan Credit Manager - Unibank

(1990-01 - 2008-12)