Chrissy Viljoen

Christine holds excellent communication and relationship building skills. A Sales and customer driven candidate that has experience in cold calling and Account management within various industries. Confident and professional in her approach. Christine is able to perform under a pressurized environment and handle high volumes of calls, emails and queries with excellent customer service and problem solving skills. Christine would be best placed in a fast paced, people orientated environment.

Personal Assistant - Winterhalter SA (Pty) Ltd

(2017 - 2017)

PA duties, liason diary management. Ordering stock, shipping stock / parts overall stock management, customer service. Unfortunately this position I left to stay at home and raise my kids as my partner worked abroad.

Recruitment Consultant - Mirror Images (Pty) Ltd

(2015-08 - 2016-08)

• Screening Candidates
• Interviewing Candidates
• Liaising With Candidates And Clients
• Setting Up Interview Dates
• Cold Calling For New Business
• Head Hunting candidates
• Setting Up Appointments
• Loading Of CVs Onto Placement Partner
• Sourcing Candidates
• Various PA and admin related duties to MD

Secretary / PA - UMS (Unitrade Management Services)

(2015-06 - 2015-12)

Temp position - during pregnancy, would be contacted on numerous occasions to assist during busiest Promo months or to relieve any PA employees that were on leave.

• Diary management for Merchandise Executive and National Buyer
• Taking And Relaying Of Messages
• Booking / Confirming of appointments
• Filling and Admin
• Stationary room management, handling orders and stock levels
• Assisting Buyers with weekly Promo deals

Optical Assistant - Clearwater Optometrists (Dynamic Vision Network)

(2013-10 - 2014-05)

Family responsibilities - Moved back to parents home to assist terminally ill Father.

• Quotations and payments
• Booking and confirmation of Appointments
• Assisting Optometrists with Various Admin and HR related duties
• Submitting Medical Aid Claims And Handling Medical Aid Queries
• Prepare / Send Lab Orders And Ensuring They Are Correct Once Returned
• Daily Cash Up And Closing Of Store
• Customer Service - Handling Patients Queries / Dealing with difficult and irate customers in a friendly understanding manner by problem and solution solving
• Frontline / Reception / Taking And Relaying Of Messages

Recruitment Consultant - Mirror Images (Pty) Ltd

(2013-06 - 2013-09)

Company had recently downsized and relocated shortly after joining due to financial difficulties, logistically was not viable for me to travel to new premises.

• Screening Candidates
• Interviewing Candidates
• Liaising With Candidates And Clients
• Setting Up Interview Dates
• Cold Calling For New Business
• Setting Up Appointments
• Head hunting
• Loading Of Cvs Onto Placement Partner
• Sourcing Candidates
• Admin

Customer Service Tele Seller - Clover S.A (Pty) Ltd

(2011-09 - 2013-06)

Head hunted by Mirror Images.

• Telephonic Liaison With Customers (Large Retail Stores Such As Pick N Pay, Shoprite Checkers As Well As Local Stores) Regarding Orders, Capturing Of Orders On Heat System, Follow Up On Deliveries As Well As After-Delivery Liaison
• External Telesales To About 90 Customers On A Daily Basis (My Own)
• Assisting With Queries And Complaints
• Order Tracking In Terms Of Undelivered Or Late Orders Invoice Tracking To Follow Up On Delivery And With Truck Drivers
• Achieving Various Targets, Eg: Sales / Call Quality
• Trained New Telesellers
• Handle high volumes of calls and emails with excellent response time
• Awarded Call Quality award on numerous occasions, as well as achieved best sales in numerous categories ie; Highest Redbull volumes sold within forecourts categories

Receptionist - The Hews Cc (Savannah Office Park - Aloe Block)

(2010-08 - 2011-08)

Growth and career opportunities.

• Answering Of Switchboard
• Taking / Relaying Of Messages
• Managing Boardroom Bookings
• Assisting Visitors / Clients
• Basic Email And Copier/Fax Set Up For New Tenants
• General Inspection And Weekly Reports Of Building And Complaints Of Tenants, Oversee Maintenance As Well As Managing Cleaning Assistant To Ensure That She Is Performing To Full Standard
• Mirror Images (Pty) Ltd Was One Of The Tenants In This Block

Waitress / Barlady / Barista - Berlin Pub / Restaurant Ruimsig

(2009 - 2010)

Volunteer - Grace house homeless shelter - Krugersdorp

Over the last 10 years have volunteered at Grace house homeless shelter in krugersdorp.

Educator - Rural Diepsloot - Diepsloot

Taught various learners in rural diepsloot after care grade 1.

Ceramics Instructor - Dale Lambert Ceramics

Did ceramics with Dale Lambert Ceramics.

Grade 12 - Allen Glen High School (2009)