Storage & Filing Administrator - Van Niekerk Attorneys
(2022-09 - 2026-07)
- Administer all filing for the firm
- Control Storerooms
- Organising
- Distribute files and documents to relevant parties
- Maintain knowledge on all company documentation
- Manage filing processes and oversee filing
- File admin documents
- Expert appointments
- Client and expert Liaising
- Training in case lines and court online
Management & Direct Sales - Mini Vac Go Options / Travel Rewards
(2021-01 - 2022-02)
Company Relocated to Capetown. I was unable to relocate at the time.
- Maintain and update knowledge on all company products and services
- Maintain knowledge on all competitor products and services and analyse all advantages and disadvantages for various products
- Ensure optimal utilization of all sales tools and resources
- Documents and maintain all records of sales activities and provide updates as per requirement
- Manage various documents for all sales sources efficiently
- Administer all underwriting process and maintain records for same
- Participate in all departmental meetings and provide training for same
- Management of sales teams in Gauteng area as well as KZN and Western Cape
Inbound & Outbound Telesales Representative - Motorite
(2010-01 - 2020-09)
Better opportunity
- Manage high volume of phone calls and provide response all while maintaining high quality of services and performance standards
- Facilitate sales of all services according to company and client requirement
- Coordinate with customers and avoid any discontinuation from his or her end
- Assist customers with all knowledge on products and services and perform required repairs and prepare bills for same
- Administer all customer complaints and ensure timely resolution within required guidelines
- Supervise all unresolved compliant for sales
- Perform troubleshoot on all customer service issues and schedule all field service calls as required
- Manage and process and correspondence with customers
- Schedule all customer appointments according to procedures and documents all customer transactions and prepare required paperwork
- Prepare all new contracts and handle all incoming calls for same
- Analyse all client requirements and assist to prepare all service contracts and facilitate sales for same
- Perform all follow up for all outbound calls
- Supervise all on line chat sales calls for clients
- Ensure optimal level of client satisfaction at all times and process all orders on phone
Telesales Consultant - Nashua Lowveld
(2008-06 - 2010-12)
Relocated to Johannesburg
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company and ask relevant questions to understand customer needs
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company's reputation
- Ensure meeting sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Direct Sales Agent - Ecologix
(2007-01 - 2008-05)
Relocated to Nelspruit
- Administer and ensure compliance to all sale objectives
- Manage selling of various products in professional manner
- Monitor all customer queries and ensure timely response to all issues
- Coordinate with customers and provide various company plans and services and detail quote for all required information
- Maintain and update knowledge on all company products and services
- Maintain knowledge on all competitor products and services and analyse all advantages and disadvantages for various products
- Ensure optimal utilization of all sales tools and resources
- Documents and maintain all records of sales activities and provide updates as per requirement
- Manage various documents for all sales sources efficiently
- Administer all underwriting process and maintain records for same
- Participate in all departmental meetings and provide training for same
Telesales Consultant - The Innovation Group
(2002-06 - 2007-12)
Relocated to Richards Bay
- Ensured strict adherence to script compliance and regulatory requirements
- Consistently achieved and exceeded sales targets
- Acted as Team Leader when required, providing guidance and support to team members
- Promoted and sold financial products
- Delivered high-quality customer service, building strong client relationships and ensuring client satisfaction
Management & Direct Sales - DS-MAX International
(1996-05 - 2002-05)
Relocated to Johannesburg
- Maintain and update knowledge on all company products and services
- Maintain knowledge on all competitor products and services and analyse all advantages and disadvantages for various products
- Ensure optimal utilization of all sales tools and resources
- Documents and maintain all records of sales activities and provide updates as per requirement
- Manage various documents for all sales sources efficiently
- Administer all underwriting process and maintain records for same
- Participate in all departmental meetings and provide training for same
Constable / Charge Office - South African Police Service
(1994-01 - 1996-04)
Better work opportunity
- SAP 13 Stores
- Community Policing
