Legal Administrator - RL Daly Attorneys
(2005-11 - 2016-02)
Resigned. Worked as Janova Pillay
Human Resources Administrator - CCI Call Centres
(2016-03 - 2020-02)
Moved to new department. Worked as Janova Pillay
Risk and Compliance Senior GRC Analyst - CCI Call Centres
(2020-03 - 2025-09)
Resigned. Worked as Janova Pillay
- Security Controls Assurance for Data checks on client and internal systems
- Tracked and monitored progress of all outstanding risks until closure, provided support for stakeholders.
- Complete Assessments to determine controls, processes, and practices to establish control ratings for risks
- Compiled reports, summaries, and presentations to communicate findings to key stakeholders within and outside the organisation
- Supported operations risk teams with management of operational and workplace health and safety.
- Performed independent tests and analysis to determine the magnitude of risk and devise appropriate mitigation plans.
- Identified practices within the organisation contributing to increased financial risk and recommended feasible solutions.
- Assisted business unit Managers to develop checklists and procedures to self-check own departments to identify risks, issues and adverse trends.
- Liaised with relevant internal and external stakeholders and assist in decision making processes.
Governance Risk and Compliance Specialist - Risk Management Advisory
- Assisting with Internal Audits for external clients
- Drafting of Policies and Procedures aligned with ISO 27001:2022 and SOC
- Project Management and handling of schedule until ISO Certification is complete
- Minutes of meeting records and sharing with external clients
- Readiness and preparation of ISO documents and risk management
- Internal audit conducted including preparation
- Support and progress reports for external clients
- Assisting with Risk assessments and quality improvements
- Drafting of ISMS Library
- Alignment and knowledge of the ISO Standard and Implementor
- Assisting with drafting of the Statement of Applicability
- Shadowing external audits
- Managing client task boards
- Providing guidance and assistance to team for admin duties
- Capturing of data and filing
- Managing internal task boards
