Christopher Govender

Innovative and analytical Social Researcher with a proven track record of driving revenue growth and improving success rates across research, development, marketing, health, and procurement in large, diverse organizations. Skilled in big data analysis, research execution, reporting, client presentations, and data quality assurance. A results-driven change agent, adept at identifying inefficiencies, implementing continuous process improvements, and optimizing business operations to enhance efficiency and reduce costs within resource-constrained environments.

Passionate about developing strategic initiatives that strengthen performance and increase project success rates. Committed to building and maintaining long-term client and business partnerships for mutual growth and success.

Research Executive - Kantar Global

(2021-09 - 2025-07)

• Brand insights
• Client services
• Managing clients and relationships
• Winning and selling work
• Delivery and execution
• Commercial acumen
• Mentorship

Information Analyst - ICAS

(2015-09 - 2019-01)

• Write monthly, quarterly, biannual and annual engagement reports
• Conduct quantitative and qualitative analyses on client service utilisation
• Provide recommendations to lower risk, increase job satisfaction, improve engagement and reduce turnover
• Write staff satisfaction survey reports using primary and secondary qualitative and quantitative methods
• Attend client meetings and conduct feedback presentations

Qualitative Research Assistant - The Consumer Psychology Lab (CC)

(2014-02 - 2014-07)

• Telephonic and face to face interviews
• Observations
• Preparation of research proposals recruitment guides, discussion guides and reports
• Project management of the research process
• Supplier management sourcing
• Securing subcontractors
• Client liaison
• Administration

Assistant: Contract Research and Consulting - Business Enterprises at University of Pretoria (Pty) Ltd. (BE at UP)

(2013-07 - 2014-02)

• Preparation of proposals
• Client liaison
• Monthly progress reports
• Contract administration
• Tender administration
• Attendance of briefings

Professional Counsellor; Line Manager (Counselling Dept.) - Witkoppen Health and Welfare Centre

(2013-01 - 2013-05)

• Responsible for the management of adherence, trauma, individual and group counselling
• Moderation of support and focus groups
• Moderation of in-depth interviews
• Client liaison
• Administration

Research & Teaching Assistant - University of Johannesburg

(2012-01 - 2012-12)

• Assist in desktop research
• Quantitative data capturing and analysis
• Marking of test papers
• Tutoring
• Administration

Emergency Counsellor - South African Depression and Anxiety Group (SADAG)

(2010-06 - 2013-01)

• Telephonic counselling
• Administration

Matriculation - Sir John Adamson High School (2007 - 2007)

BA Psychology Degree - Psychology - University of Johannesburg (2011 - 2011)

BA Psychology Honours Degree - Psychology - University of Johannesburg (2012 - 2012)

MA Research Psychology - Psychology - University of Johannesburg (2020 - 2020)