Chuene Molongwana
Shift Supervisor in Control Room
Talent
JohannesburgMember since August 20, 2026
Communication skillsTelephone etiquetteCall managementTransferring callsEscalating callsHandling irate callersComputer terminologyDesktop navigationUsing emailUsing the internetFiles & foldersBasic ExcelPower pointTelesales & scriptingCross selling & Up-sellingCold callingClosing the saleNegotiation & AssertivenessQuestioning & listeningPC skillsProblem solvingProcessings of SalesCapturing of Sales on the System
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Communication skillsTelephone etiquetteCall managementTransferring callsEscalating calls
About
Recover stolen and hijacked vehicles Attend to client complaints Monitor inbound and outbound calls
Experience
Shift Supervisor in Control Room - Car track
(2010-04 - 2015-05)
- Recover stolen and hijacked vehicles
- Attend to client complaints
- Monitor inbound and outbound calls
- Work hand in hand with the police and metro police
- Giving location of stolen vehicle to client
- Assist client on fleet bureau
Bartender and Waiter - Newscafe Restaurant
(2007 - 2008)
- Customer Service
Call Centre Agent - Charisma Health Solutions
- Customer Service (Inbound and Outbound)
Sales Person / Admin - Blue Preservation Travels
(2015 - 2015)
- Telesales
- Admin
- QA
- Handling Clients
Education
Grade 10 - Gressworld Senior School (2005)
Inbound Training - Computer Training - Cornerstone
Performance Technology (SETA)
Skills
Shift Supervisor in Control Room
