Ntuthuko Makhoba

Receptionist Access Control Customer Services Security

Receptionist, Customer Services & Security - Red Alert Security (ATNS Aviation)

(2006-10 - 2007-07)

• Receptionist Access Control
• Customer Services
• Security

Receptionist & Monitoring CCTV Cameras - Vusela Risk Group Services (Standard Bank)

(2007-07 - 2010-03)

• Monitoring the Bank CCTV Cameras Located around the building
• Verify Duties and Inspection of Post Managing of staff performance Investigating the Incidents
• Switchboard Operator
• Searching Of Security & Staff when leaving the Premises
• Administrative Duties
• Filling and Photo Copying
• Site Supervisor

Control Room Operator - ICON Security (Head Office)

(2010-04 - 2010-10)

• Monitoring CCTV Cameras
• Easy Rooster Posting Sheet
• Monitoring C,Track Cars
• Administration Duties
• Formatting & Filing Document
• Emailing & Filling
• Submitting weekly & Monthly Reports Operator
• Bloodhound Check Point Transferring of Calls

Nerve Centre Operator. (Customer services) - Fidelity (FNB Bank City)

(2010-11 - 2011-12)

• Access Control
• Boom Operators
• X-Ray Scanner
• O.B Writing
• Posting of Security Officer
• Investigation
• Monitoring C-Cure 800 System, Responding to fire system alarms Checking the movement of staff through computer
• Checking of camera system
• Checking of faulty system in and around the building
• Testing of Public Address System and Emergency fire phones
• Liaison with client which is FNB Security

Offside Monitoring Cameras - Daytona Electronics

(2011-12 - 2013-02)

• Software Proficiency Multi-client
• Cam Control Life Tele Eye WX 30, Adpro video Centre, Sure Check the Guards on site
• Sending Reports to Clients

NCS Control Room Operator - Neotel Head Office

(2013-03 - 2014-02)

• Software- Impro-net -Messages, Door Status,Alarm. CCTV Monitoring, Opening the door via System
• Checking the Office on site and Organizing
• Escort, Armed Guard, Compiling a Report.
• Customer Services, attending Alarms System
• Access Control

Sector Manager - Imvula Security Quality Protection

(2014-03 - 2015-10)

• To make sure site are covered in time
• Compile weekly and Monthly reports
• Visiting sites and client meetings
• Attending disciplinary hearings
• Preparing a roster for each site
• Ensuring all officers are trained on sites

Control room Operator - Rockwell Diamonds Mining

(2015-10 - 2017-12)

• Monitoring C-Track Cars (Telemix and G-Tap)
• Administration Duties
• Emailing & Filling
• Submitting daily, weekly & Monthly Reports
• Reporting Breakdowns on site

Control Room Supervisor - Sakhile Ezweni

(2019-10 - 2025-01)

• Managing Control Room Staff
• Compiling daily, weekly and monthly reports
• Ensure control room SOP is strictly followed
• Compile site rosters, Incident reports, and responsible for operation department administration,
• Day-to-day management of the alarm receiving centre control room
• Directing patrolling security officers to attend to incidents and helping to coordinate situations with the supervisor
• Operating security-related and personal protective equipment following departmental procedures
• Maintaining the technical security system
• Monitoring C-Track Cars (Telemix and G-Tap)
• Administration Duties
• Emailing & Filling
• Submitting daily, weekly & Monthly Reports
• Reporting Breakdowns on site

CCTV Surveillance Operator - Fedelity Group

(2025-07)

• Deep Alert
• Actuate
• Synapse System
• Hikvison
• Listener (Despatch and Escalation dest)
• LPR System
• Transform System
• Proof System

PSIRA Registered - Security - Difference Security Academy

Diploma - Call Centre - A B C Computer Academy

National Certificate - Safety Practices - SASSETA