Cleopatra Niga

I seek challenging opportunities where I can fully use my skills for the success of the organization.

Sales Consultant at Boiketlong funeral directors (2025-05 – Present)

• Sell funeral cover plans to new members and upsell services to existing clients
• Arrange and coordinate funerals, ensuring seamless execution and high-quality service
• Provide transport services for families and loved ones
• Oversee decorations and catering for funeral services
• Build strong relationships with clients and community partners
• Meet sales targets and drive business growth
• Work closely with the team to ensure exceptional client experiences

Medical Biller at VHS HEARING CLINIC (2025-03 – 2025-12)

• Processed and submitted medical insurance claims accurately to ensure timely reimbursement.
• Maintained up-to-date knowledge of ICD-10, CPT, and HCPCS coding standards to ensure accurate billing.

Call centre agent Sales at I&S Motors (2019-01 – 2021-05)

• Handled high-volume inbound and outbound sales calls with a focus on achieving daily and monthly sales targets.
• Resolved customer objections and provided expert advice on products to increase customer satisfaction and sales.

Admin assistant at Above ground (2016-06 – 2018-01)

• Managed daily office operations including scheduling appointments, organising meetings, and handling correspondence ensuring smooth administrative workflow.

Inbound sales agent at Hollard insurance (2008-06 – 2012-11)

• Handled inbound customer inquiries related to products and services, providing timely and accurate information to ensure customer satisfaction.
• Resolved customer complaints and objections professionally, turning potential issues into sales opportunities.

Matric Grade 12 – Lesolang Secondary school (1998-01 – 2003-12)