Colleen Jacobs

My ability to work under extreme pressure. My honesty and constant strive to deliver best results. Ability to convey information clearly. Self-motivated and energetic. Team player- approachable, ability to share with others.

Senior Administration Clerk - Standard Bank

(2002-10 - 2020-07)

• Balancing and investigating missing figures
• Worked face to face with customers
• Resolved customer queries within turnaround time
• Paying out cash daily
• Recon Balancing daily
• Ensure all accounts are balanced by the end of day
• Keeping record of customers' accounts and recovering outstanding debts
• Keeping track of certain accounts given and identifying outstanding debts

Senior Clerk - Affirmative Portfolio

(2023-02 - 2023-12)

• Working face to face with customers
• Capturing data on company system
• Ensured customer queries are resolved within turnaround time
• Filing and sending paperwork to relevant departments
• Balancing accounts daily
• Always keeping track of duties and record keeping to ensure a smooth Operation
• Planning communication at all times and planning is always in order
• Detecting outstanding payments
• Records financial transactions of a client and takes care of day to day payouts
• Paying bills and processing payroll

Mentor/Facilitator - FCW - Foundation For Community Works

(2025-01)

• Facilitated YeBoneers on a weekly basis
• Ensuring YeBoneers are interacting with children, doing what is expected of them
• Recruiting young youth
• Having regular meetings on a daily basis
• Visiting ECDs daily

Matriculated - Secondary - Athlone High School (2000)