Confidence Mankgele

Motivated and detail-oriented Administrative Professional with a solid background in clerical Support, HR Processes, and customer service with proven ability to maintain efficiency, handle Sensitive records and support organisational Goals with professionalism and discretion.

Admin Clerk/ Admin Assistant at BUCO Honeydew (2023-11 – Present)

• Manage switchboard and the reception area, answering the telephone in a friendly and professional manner.
• Ensuring that the reception area is always neat and presentable.
• Accountable for capturing all the normal stock invoices received.
• Requesting invoices from suppliers in circumstances where the stock only came with a POD.
• Process or register the invoices on Kerridge commercial system while ensuring accuracy.
• Verification of all the invoices processed or recorded.
• Submitting claims to respective suppliers under circumstances where there's a price variances as a result of shortages, not received items, overcharges, returned items and items delivered while not on order.
• Actively following up on claims (request for credit) that have not yet passed to us by our respective suppliers.
• Scan all the paperwork received and save on the company drive so that our accounts department (debtors and creditors) can easily access them.
• Then also do the manual filing alphabetically and per suppliers.
• Resolving supplier's queries accurately and in a professional manner.
• Doing any other ad hoc administrative tasks to support the admin department.

HR Assistant (Generalist) at The Building Company (2021-08 – 2023-02)

• Processing criminal and credit checks.
• Raising requisitions for our job adds on ESS, advertised once given the greenlight by approvers.
• Proactively sourcing and pre-screen candidates using our internal job board, social networks, online portals to ensure that we attract great talent.
• Managing the onboarding and off boarding documentation of our employees.
• Closing of positions that had been advertised on the direct hire system.
• Updating the vacancy report on a monthly basis.
• Responding to internal and external HR related inquiries and provide support as needed.
• Conducting reference checks, regretting and providing feedback where applicable.
• Assist in the coordination of training sessions and employee engagement activities.
• Maintain and update employee records, while ensuring accuracy and confidentiality.
• Rendering admin support to the HRBP, assisting with the daily operations of the HR functions.
• Compile and update employee records, prepare and amend where necessary, HR documents, employment contracts and recruitment guides.
• Drafting of promotion, transfer, job title change and salary increase letters.
• The utilisation of SAGE 300 people in other to load leaves of our employees.
• Making use of Jarrison clocking system and Daisy Hik Central in order to administer the monthly clock-ins.
• Doing payroll and payroll filing including general filing for our employees.
• Taking minutes during disciplinary hearings and any other relevant meetings.
• Auditing of employee files to ensure compliance with the EEA and updated where applicable.
• Partaken in monkey surveys designed for employee participation in order to gain insight or whatever objective that was set.
• Administration of claims: disability, death or funeral.
• Carrying out any other reasonable and ad hoc duties to support the HR department.

Retail Readiness Program (Learnership) at ShopRite (Cosmo City Branch) (2020-02 – 2020-07)

As per the Learnership schedule:

• Fruits and vegetables: Ensuring that the stores fruits and vegetables area is well maintained and running efficiently.
• Non-foods: Delivering greater customer experience while pricing goods, stocking and rotating merchandise.
• Receiving: Assisting with the assurance of proper and accurate receiving and packing of merchandise in line with the company policy and requirements.
• Bakery: Assisting with the daily operation in the department.
• Till packing: Responsibly packing items purchased by our customers.

Diploma in Human Resources Management – Western Tvet College

National Diploma in Law – University of South Africa