Cyan Richards

Detail-oriented and highly organized administrative professional with experience in office support, customer service, data management, and coordinating day-to-day operations. Skilled in communication, record keeping, scheduling, and CRM systems, with a strong ability to manage multiple tasks efficiently. Committed to maintaining accuracy, improving processes, and providing excellent support to both clients and teams.

PERSONAL ASSISTANT - MY TAILOR

(2023-12 - 2025)

• Managed incoming calls, emails, and client enquiries
• Scheduled appointments and handled bookings
• Maintained accurate records and managed business accounts
• Assisted with daily office operations and administrative tasks
• Supervised staff and ensured smooth workflow
• Handled customer service and resolved client issues professionally
• Managed social media accounts and client communication
• Conducted quality control to maintain service standards

TEFL/TESOL CERTIFICATE - Teaching English as a Foreign Language