Mari-Heleen Ras

I am a very passionate, hardworking and dedicated woman who believes:

“walking the extra mile is better than doing just what is expected of me”.

I’m always eager to learn and a fast learner. My family is everything to me.

Working hard and loving what I do is my main aim every day. I bear the interest of my current employer close to my heart. It is always nice to be surrounded by people/colleagues. I do operate well in a team environment as well as on my own. Friendliness is one of my best characteristics.

PERSONAL ASSISTANT – PRETORIUS ATTORNEYS

01/07/2022 – CURRENT

Daily tasks & Responsibilities:

Requesting hospital records & doctor’s notes, dockets and all applicable documentation to institute a third-party claim against the RAF on behalf of new clients.

Submission of all documentation to the RAF.

Handling of all Estate files, (no formal training received yet).

Handling of the submitted portfolio in collaboration with the Director and

Associate.

Handling of all enquiries from clients in my portfolio (submitted & nonsubmitted).

Arrange with assessors and courier for the collection of documentation.

Liaise with hospitals and doctors to follow up on requests for records.

Typing all Litigation documentation.

Sending all Litigation documentation to the RAF and various other entities like the High Court and the Master of the High Court.

Attending to all procedures of Deceased Estates.

REASON FOR LEAVING:

Commute is getting too expensive. Need a job closer to home.

RECEPTIONIST – PRETORIUS ATTORNEYS

25/09/2019 – 30/06/2022

Daily tasks & Responsibilities:

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Handling all incoming and outgoing mail; Scanning of all file items & mail items within the office; Constructing all new client files; Attending to visiting clients’ needs;

Updating of client files; Office filing; Diary management

REASON FOR LEAVING:

Got promoted to a new position in the company.

PERSONAL ASSISTANT to JAN DU PLOOY FINANCIAL SERVICES &

RECEPTIONIST to RIANA DU PLOOY - SPEECH THERAPIST & AUDIOLOGIST

03/07/2012 - 20/09/2019: Financial Practice

18/04/2017 – 20/09/2019: Audio & Speech Practice For the Broker Practice – my daily tasks & responsibilities:

Solely responsible for all admin management; Handling all new business

Managing the short-term practice with regards to new business, claims and update of existing business

Giving regular feedback to the Broker and his clients; Diary management;

Incoming & outgoing calls; Filing For the Audiology Practice – my daily tasks & responsibilities:

Solely responsible for diary administration

Ordering of hearing aids

Accounts and payments on the MED-e-MASS program

Collecting outstanding payments from patients/debtors

Connecting with medical aids regarding claims

REASON FOR LEAVING:

Husband was transferred to Cape Town.

DR R.C. JACOBS (CHIROPRACTOR) : RECEPTIONIST & ADMIN ASSISTENT

01/02/2012 – 30/06/2012

All admin related duties. Diary planning. Cashier. General enquiries. Making and follow up appointments. Invoicing.

REASON FOR LEAVING:

Employer emigrated to Australia.

SAMBA: ADMIN ASSISTANT

05/09/2011 – 31/01/2012 (Temporary position)

All admin related duties. Telemarketing. Cashier. General enquiries. Claims –

registration & follow up with regular feedback to clients.

REASON FOR LEAVING:

Employment was temporary.

HOUSEWIFE

01/12/2010 – 04/09/2011

NEIL & HELENA DE KOCK (Business Director) :| PERSONAL ASSISTANT &

GUEST HOUSE RECEPTIONIST

01/09/2004 – 30/11/2010

General Office Administration. Property rental. Tyre Distribution. Handling all bookings, admin & housekeeping for quest house.

REASON FOR LEAVING

Guest House closed. Working conditions become unsafe for a woman to work in.

MEDI CLINIC KIMBERLEY) : PA to HOSPITAL MANAGER

20/04/2004 – 31/08/2004

Diary administration. Handling of complaints. Taking notes and minutes at

Board meetings.

REASON FOR LEAVING:

I was not very comfortable in the medical environment with all the strange medical terms.

HOUSEWIFE

01/01/2004 – 19/04/2004

SANLAM: ADMIN CLERK/NEW BUSINESS ASSISTANT/ NEW BUSINESS

ISSUER/PERSONAL ASSISTANT to SALES MANAGER

01/01/1992 – 31/12/2003

General Office Administration. Corporate Events. Budget Management. Diary

Management. New business from application- to issuing status. I was responsible for the issuing of all the large policies

NATIONAL CERTIFICATE:

SECRETARIAL: BUSINESS

COMPUTERS

Tygerberg Technical College

1986

NATIONAL TYPEWRITING &

SHORTHAND CERTIFICATE

Tygerberg Technical College

1986