Dale Abrahams

Remaining relevant today and exceeding expectations is fuelled by a balance of outstanding service and a price which keeps your industry competitor on their toes. It has become increasingly essential to remain ahead of the pack as advancing technology and trends provides us with more resources to enhance our customer's experience and increase brand loyalty.

Should we not keep our eye on what competing entities have to offer, these resources can be the demise of business progression as it catches us by surprise.

In my role, I maintain a balance between acquiring Engineering Insurance business, maintaining a relationship with the intermediary and ensuring runs in alignment with Insurer’s agreed risk appetite in preparing quotations. Ensuring that the company’s well-being is protected by not over-exposing the company to risk and welcoming quality business by analysing the history of Insurance claims from a prospective client, monitoring current trends associated to a risk.

Above all else, these specifications need to be supported by the target of ensuring that rating remains competitive by industry standards.

I am in Insurance professional with 18 years experience in the industry. I have started in Personal Lines insurance in Claims, moved over to Agricultural Insurance Claims and then Underwriting. Gradually I moved over to Construction and Engineering Insurance starting with Underwriting and then moving over to Sales / Marketing within this space.

Marketing Honours Degree at CPUT. Currently working towards achieving my Masters Degree