Frontline Receptionist / Administrator / Short-Term Staffing Solutions Administrator / Biometrics Officer / Recruitment Administrator - MPC Recruitment Group
(2005-11 - 2024-10)
Frontline Receptionist / Administrator / Biometrics Officer / Recruitment Administrator
- Answering a very busy switchboard within three rings.
- Screening calls.
- Handling all frontline reception and switchboard duties efficiently.
- E-mailing messages through to staff and management.
- Typing CV's and making sure CVs are linked to Staffmatch details.
- Filing and photocopying.
- Reference checking.
- Typing up of references.
- Conducting qualification, credit and criminal checks on candidates.
- Setting up of interviews for consultants.
- Filing away placed candidates and maintaining a tidy alphabetical filing system.
- Calling candidates and letting them know that they have interviews.
- E-mailing directions through to candidates regarding their interviews with clients.
- Taking pictures of candidates and saving them correctly.
- Handling advert response for all 8 branches and making sure that CVs are e-mailed through to the correct branches.
- Making sure that a manager or Senior Consultant is made aware of all new leads.
- Emailed a list of all new leads to management.
- Followed up with a phone call to make sure that the respective managers received my emails and made contact with the clients.
- Career Tracker – in house program for high calibre candidates.
- Explaining the procedure of how to use Career Tracker to selected candidates.
- Capturing relevant candidate info onto the MPC system – Staffmatch, Talent Genie and Simplify HR
- Answering switchboard for all other branches, eg: if they were to have a function or team building exercise. Cape Town, Johannesburg, Pretoria, Polokwane, Port Elizabeth, East London and Nelspruit calls would be diverted through to Durban – Head Office and I would answer the calls and e-mail messages through to relevant staff.
Short-term Staffing Solutions Administrator - MPC Recruitment Group
(2011-05 - 2011-12)
Short-term Staffing Solutions Administrator
- Checking candidate's qualifications and Credithistory, using LexisNexis Refcheck.
- Searching for suitable candidates on Career Junction and Pnet, etc.
- Posting advertisements on the various job portals.
- Sending suitable candidate CV's to the Consultants.
- Setting up interviews for the Temp Desk Manageress.
- E-mailing, calling candidates with regards to interview times, ITC problems, following up with candidates regarding interview times and dates.
- Making sure the room scheduler is updated, making sure to let the consultant know when they have an interview, the name of the candidate and the position they are being interviewed for.
- Regretting unsuccessful candidates.
- Responsible for sourcing candidates for temporary / contract positions.
- Responsible for reference checking, ITC checks, criminal, qualification, etc checks on candidates. (Using the new MIE fingerprint system).
- Compilation of weekly and monthly spreadsheets using Excel.
- Responsible for all administration, eg: timesheets, invoices, posting, making sure candidates are issued with the correct information before going to a client.
- Making sure that candidates are issued with the correct information before going through to SARS.
- ITC problems, speaking to candidates regarding the outcome of their checks, following up with candidates regarding interview times and dates.
- Making sure each candidate sent through to clients have either applied for or been issued with an income tax number.
- Compilation of letters for candidates with regards to confirmation of employment, completing UI19 forms and e-mailing them through to candidates once their contracts have come to an end.
- Issuing candidates with letters informing them of that their contracts have come to an end.
- Making sure temp desk manageress (diary is updated regarding client visits, candidate interview, etc).
- Making sure all files are filed correctly (eg: Office Support: Receptionist, PA's, etc).
- Compiling a spreadsheet for monthly contractor's payroll, by the 10th of each month.
- Making sure that all paperwork is duplicated regarding checklists for both temp weekly payroll and monthly contractor's payroll.
- Manual invoicing for all contractors.
- Making sure that all paperwork, eg: annual, sick leave forms are kept with regards to all candidates on the weekly / monthly payroll.
- Making sure that checklists (Excel) are correct before taking all documentation through to our Accountant for payments to be processed.
- Making sure all details pertaining to banking details, etc are correct before e-mailing checklist, timesheets, leave forms, etc, through to Administration Manager (Charity Tshangela in the Jhb branch).
- Saving and making sure that all information is correct on TEMP ADMIN.
- Weekly meetings with my Manager Tessa.
Biometrics Officer - MPC Recruitment Group
(2012-07 - 2024-10)
Biometrics Officer
- Attending to portal bookings.
- Scanned qualification and ID copies for the submission of checks.
- Making sure that all the necessary documentation was POPIA compliant.
- Assisting candidates with the completion of Indemnity forms for MIE.
- Working on a system called SMARTSCREEN.
- Assisting with UBER BCG (Uber eats, uber drivers) Background checks.
- Making sure all fingerprints are captured correctly before submitting the relevant checks.
- Making sure results are e-mailed to the correct e-mail addresses as per client's request.
- Making sure candidates are given proper sanitation before capturing their fingerprints.
- Assisting candidates with telephonic queries regarding criminal checks, and the various other checks.
- Making sure clients are invoiced correctly.
- Assisting external as well as internal clients with MIE Criminal and various other checks.
PA / Accounts Clerk / Receptionist - San Remo Electrical
(2004-07 - 2005-09)
- Opening the office. Typing.
- Running the office. Arranging the meeting with prospective clients. Picked up cheques from clients. Did all the banking, paying wages, making out payslips. Debtors / Creditors. Cash management.
- Collating, reconciliations, etc.
- Issuing staff with weekly / monthly salary advice.
Receptionist / Doctor's Assistant - Harvey Road Medical Centre
(2003-02 - 2004-06)
- Medical receptionist. Opened surgery. Arranging the surgical tools. Assisting doctors with medical procedures, e.g: Stitching wounds, lancing abscesses, Syringing ears, etc.
- Making sure the dispensary was well stocked and stock taking at the end of each month.
- Arranging appointments for patients to see the three different doctors.
- Locking up in the evenings and making sure the alarm was activated.
- Capturing medical aid claims onto EMD system.
- Calling medical aids for confirmation of patient details and to ask whether they have enough benefits available for the doctor's visits.
- Typing up various claim's forms and letters for patients.
- Handling petty cash for the surgery.
- Accepting payments and issuing of receipts.
Secretary / PA - Sentinel Firearms Bureau / Excalibur Bodyguards
(2000-01 - 2003-01)
- Issuing Gun licenses.
- Minute taking during meetings.
- Making sure the flights and transport arrangements were taken care of.
- Typing, Filing.
- Answering telephones.
- Arranging meetings.
- Events planning for the company, e.g: Booking of the venue, catering, seating and making sure everything runs smoothly and efficiently.
- Diary management for the two Directors.
- Locking up of the offices and making sure that the firearms are placed back in the safe.
- Activating the alarm system after locking up in the evening.
