Daneela Smidt

Appointment Setter and Sales Professional with strong experience in call centre sales, B2B cold calling, and lead generation. Proven ability to reach decision makers, qualify prospects, and book consistent appointments for sales teams. Experienced in high-volume calling environments with strong communication, objection handling, and CRM management skills.

Appointment Setter at Connect Resources (2024-01 – Present)

• Conduct high-volume B2B cold calls to business owners and decision makers.
• Book appointments for recruitment and staffing service presentations.
• Average around 300 successful calls per day.
• Consistently secure about 3 qualified appointments daily.
• Track prospects and outcomes in CRM systems.

Sales Associate at KTOB Solutions (2024-01 – 2024-12)

• Cold called clients to promote fibre internet services.
• Generated and qualified leads for the sales pipeline.
• Completed 150–200 calls daily and closed 3–4 deals per day.

Lead Warming Agent at Elico International (2021-01 – 2022-12)

• Contacted prospects to introduce company services.
• Warmed leads and transferred interested clients to closers.

Sales Associate at Benguela Cove Wines (2018-01 – 2020-12)

• Generated leads via LinkedIn, Google, and social platforms.
• Promoted products and upsold to new and existing clients.

Call Centre Agent at Ask Afrika (2014-01 – 2016-12)

• Conducted research surveys and recorded accurate customer responses.

Call Centre Agent at WNS (2012-01 – 2014-12)

• Handled inbound calls and customer enquiries.

Matric in Grade 12 – Elsies River High School