Dayalan Charles Hector

I am an experienced and adaptable professional with a dual background in earthmoving equipment mechanics and retail management. With 7 years of experience as an Earthmoving Equipment, Forklift, and Truck Mechanic, I have honed my skills in diagnosing, repairing, and maintaining commercial vehicles and material handling equipment. Additionally, with 17 years in retail, I bring valuable skills in stock management, cash handling, team leadership, and store operations.

I am driven to apply my expertise, leadership, and problem-solving skills in a dynamic environment

Field Service Technician at S&J Heavy Machine Repairs (2024-02 – Present)

Field Service Technician, contract position with fluctuating hours and income

• Diagnosing and repairing mechanical, hydraulic, and electrical systems on forklifts, reach stackers, and empty handlers, using diagnostic tools
• Attending to breakdowns in the field, utilising multimeters, pressure gauges, and other specialised tools to troubleshoot and implement immediate repairs, minimising operational disruptions
• Carrying out thorough preventive maintenance, including hydraulic pressure tests, battery load checks, and electrical inspections. Documenting findings and recommending any needed part replacements or adjustments.
• Completing detailed job cards for each service or repair, logging precise measurements, torque values, component serial numbers, and labor hours to ensure accurate invoicing and compliance with service standards
• Providing technical support to other field technicians when required
• Working directly with customers to explain diagnostic results, repair steps, and maintenance strategies to keep equipment reliable and running well.
• Adhering to strict safety protocols, including lockout/tagout procedures, while following manufacturer specifications and industry standards, maintaining comprehensive service logs and staying updated on the latest technical advancements and tools
• Attending to business deliveries

Mechanic Assistant at Transmed Trucking (2019-11 – 2023-10)

Mechanic Assistant, position became redundant

• Conducted on-site mechanical diagnostics and testing for Transmed Cargo Services, addressing and resolving identified faults
• Undertook proactive servicing of the fleet and performed daily reactive breakdown repairs as needed
• Planned and established timetables for efficient completion of repairs and maintenance tasks
• Ordered parts and service kits for various equipment, including SMV reachstacker, Kalmar 20-ton forklift, Toyota 7-ton forklift, Hitachi Front-end loader, 2x Bobcat skid-steer, and M20 Tenant sweeper
• Conducted tests on specific parts and systems to ensure proper functionality
• Attended to basic electrical repairs as part of routine maintenance
• Ensured adherence to workshop safety measures and protocols, including the correct disposal process of old oils, filters, and parts within the workshop

Mechanic Assistant at S&J Heavy Machine Repairs (2019-05 – 2019-10)

Mechanic Assistant, pursued career growth; contract/apprenticeship position

• Identified mechanical problems, visually or with computer diagnostic equipment
• Completed diagnostics and settings on Kalmar and SMV machines
• Assisted lead mechanic with repairs and services on forklifts, front end loaders, MAN trucks and trailers, including refurbishing forklift machines and painting
• Assisted rebuilding and reinstallation of various units, subassemblies, and components including both gasoline and diesel engines
• Performed general administrative tasks
• Operated the registers and kept the entrance and waiting area clean
• Was responsible for vehicle parts, care products, and accessories
• Assisted in removing truck engines and assisted with rebuilding, replacing, and installing rebuilt ones

Dry Food Supervisor at Spar (2016-09 – 2019-04)

Dry Food Supervisor with opportunity to transition into the auto industry

• Stock Management – Monitored stock levels, placed orders, and prevented overstocking or shortages
• Merchandising & Display– Ensured products were neatly arranged, following store planograms and promotional layouts
• Stock Rotation – followed FIFO (First In, First Out) to prevent expired or outdated goods
• Team Supervision – Managed and trained dry goods department staff, allocated tasks, and monitored performance
• Pricing & Signage Accuracy– Ensured correct pricing and labels for all items
• Customer Service –Assisted customers in finding products and handling enquiries or complaints
• Loss Prevention – Monitored for theft, damage, or spoilage, and took necessary preventive measures
• Compliance & Safety– Ensured all dry goods meet store policies, food safety regulations, and cleanliness standards
• Sales Monitoring –Analysed sales trends, adjusted stock levels, and participated in promotions or sales strategies

Assistant Manager at Reggies (2012-08 – 2016-08)

Assistant Branch Manager at Hepkers (Busby Group) (2005-05 – 2012-07)

Sales Consultant at Lewis Stores (2004-02 – 2005-04)

Sales Consultant at Jet Stores (2002-03 – 2004-02)

Trade test in Heavy Equipment Mechanic (Red Seal) – Indlela Trade Test Centre (2024-01 – 2024-01)

Matric – Oude Molen Technical High School (2000-01 – 2000-12)