Delenè Cronjè
Reception, CRM (Customer Relations Management), Invoicing, Debtors Recons, Banking Recon, Inventory/Stock Management
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About
Manages end-to-end invoicing processes for plant and equipment rentals, ensuring accuracy and timely submission Matches customer payments to invoices, performed bank reconciliations, and resolved discrepancies promptly Reconciled submitted invoices against rental agreements, delivery notes, and job records
Experience
Admin Manager at Open Hire (2024-10 – Present)
- Manages end-to-end invoicing processes for plant and equipment rentals, ensuring accuracy and timely submission
- Matches customer payments to invoices, performed bank reconciliations, and resolved discrepancies promptly
- Reconciled submitted invoices against rental agreements, delivery notes, and job records
- Maintained accurate accounts receivable records and followed up on outstanding payments
- Managed customer relationships, handling billing queries, disputes, and account adjustments professionally
- Liaised with customers, operations, and management to ensure correct pricing, hire periods, and contract terms
- Prepared monthly financial summaries and reports for management review
- Maintained organized administrative and financial documentation in compliance with company procedures
- Improved billing accuracy and cash flow through consistent reconciliation and follow-up processes
Assistant Manager at Sterkloop Tackle and Pet Shop (2023-01 – 2024-09)
Stated new position at Open Hire
- Managing puppy section
- Cashing up end of day
- Stocktaking and Stock controlling
- Assisting clients in the shop
- Payroll
- Assistant to the owner
- Arrange payments
Receptionist at Pietersburg Lodge (2021-01 – 2022-09)
Stated new position at Sterkloop Tackle
- Worked as a Receptionist
- Assisting in the restaurant
- Assisting in the bar
- Assisted with functions
- Checking in and out of clients
- Stock taking and Stock controlling
- Cashing up and preparing bank book
Shop Assistant at Sterkloop Tackle and Pet Shop (2019 – 2021)
Part Time on weekends and School Holidays
- Assisting clients in the shop
- Managing puppy section
- Cashing up end of day
- Stock taking and Stock controlling
Education
High School – Pietersburg Hoerskool (2022)