Derick Ramotlou
Application development and support
Talent
Pretoria, City of Tshwane Metropolitan MunicipalityMember since October 3, 2023
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About
I am an IT professional with superior knowledge in software application support, technical support as well as operating systems. I am interested in expanding my professional experience relating to my career. I am highly motivated organized and independent, able to effectively coordinate tasks to accomplish projects in a timely manner.
Experience
- Building, maintaining and updating DHET website using SharePoint
- Provide technical support on smartGov application
- Managing database on Microsoft SQL server
- Unlocking accounts and resetting passwords
- Receiving and locking calls for users
- Assist with troubleshooting via remote assistance tools
- Handling incoming emails from customers ensuring they are acted upon in a timely manner
Education
- Application development and support Intern
- Department of Higher Education and Training
- From September 2021 to August 2023
- Hold Diploma in Information Technology
- Obtained at University of South Africa
