Derna Daloul

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

BOND CONSULTANT - BETTERBOND - Durban, South Africa

(2024-07)

Negotiates with financial institutions to secure favorable bond terms and conditions on behalf of clients.

• Maintained up-to-date knowledge of bond market trends and regulatory changes to provide accurate and timely advice to clients.
• Building and sustaining long-term relationships with Financial professionals, including lenders and advisors, to facilitate smooth transactions for clients.
• Guided clients through the bond application process, ensuring a comprehensive understanding of terms and conditions, and addressing any queries.

HOMELOAN SPECIALIST - DDALOUL HOMELOANS - Durban, South Africa

(2023-07 - 2024-06)

Deals with all major banks of SA, acting on the behalf of potential borrowers to get the best loan for their financial situation

• Developed relationships with real estate agents who then recommend their clients when they are ready to apply for a loan
• Collecting personal information in a loan application, using it to assess a borrower's credit and financial history and explaining the loan process to the applicants
• Drafting motivations and explanations of any abnormalities for better understanding

HOMELOANS CONSULTANT - GETGO HOMELOANS - Durban, South Africa

(2018-04 - 2023-06)

• Process loan applications and monitor progress from start to finish.
• Explain very technical financial information to applicants in easy to understand language.
• Evaluate loan requests and documents to verify accuracy and completeness.
• Assisted customers with completing loan applications and other paperwork.
• Negotiated loan terms and conditions with customers to secure best deal.

SALES SUPPORT ADMINISTRATOR - BOND CHOICE - Durban, South Africa

(2016-11 - 2018-03)

• Liaised with banks for feedback on applications submitted
• Updated Consultants / Estate Agents on Feedback of deals submitted

CALL CENTRE HOMELOAN CONSULTANT - SA HOMELOANS - Durban, South Africa

(2015-03 - 2016-10)

• Identify the primary financial and emotional needs of the potential client by asking open ended questions and then actively listening to their responses
• Pre-qualify the potential client through understanding their background situation and linking it to the credit matrix
• Using outstanding product knowledge, present the features and benefits of a product package to the potential client in such a way that it meets their need and solves their problems

AUCTION ADMINISTRATOR - DALES BROS (PTY) LTD ESTATE - Pinetown, South Africa

(2014-03 - 2015-02)

• Prepared confidential documents such as contracts or typing of sworn appraisals.
• Invoicing & forwarding completed forms to Executors
• Kept track of all receipts of payments for appraisals, commissions & recoverable costs etc.

Matriculated Grade 12 - Hillview Secondary School