Devon Vannooi

Reliable and adaptable professional with experience in hotel guest services, concierge and porter duties, security operations, access control, CCTV monitoring, team supervision, cleaning and retail support. Confident assisting guests and members of the public, handling front-desk enquiries, completing routine administration and maintaining safe, clean environments. Willing to relocate anywhere.

Concierge / Hotel Porter - Home Suite Hotel Station House - Sea Point, Cape Town

(2023-11)

• Welcome guests and assist with check-in and front-desk enquiries.
• Answer telephone calls and assist guests with booking Cape Town tours.
• Carry luggage from vehicles to guest rooms and explain hotel facilities.
• Help guests with local information and recommendations to support a comfortable stay.

Control Room Operator / Cleaning Supervisor - Anita Bester Trading (Pty) Ltd - Cape Town

(2021-04 - 2023-06)

• Monitor CCTV cameras and help maintain the safety of staff and VIP residents.
• Perform reception and administrative duties, including arranging guard shifts.
• Dispatch armed response when alarms are activated and check building fire alarms.
• Coordinate fire drills every three months and attend management meetings about site procedures.

Packer / Cleaner - Good Hope Meat Hyper - Cape Town

(2022-03 - 2023-01)

• Clean, polish and sanitise store areas and maintain tidy workspaces.
• Pack stock, load delivery trucks and rotate stock in freezers.
• Check expiry dates, delivery invoices and incoming stock.
• Assist shoppers, locate products and support basic merchandising.

Security Supervisor - Gardier Security Services - Cape Town

(2020-10 - 2021-09)

• Supervise a team of four security officers.
• Register building staff, conduct access-control checks and perform reception duties.
• Complete monthly fire and building safety checks, reports and timesheets.
• Arrange fire drills, complete order forms and report team performance to head office.

Security Officer / Porter - Star Security & Investigations - Cape Town

(2019-01 - 2020-12)

• Worked as a security officer and porter at Victoria Hospital and Retreat Clinic.
• Assisted patients with movement between wheelchairs and hospital beds and directed patients to the correct areas.
• Supported ward staff, including in the psychological ward, and assisted with patient-related duties.
• Maintained occurrence-book records and checked clinic appointment dates.

Security Officer - Combat Force - Cape Town

(2017-04 - 2019-11)

• Performed access control and security patrols to help keep residents safe.
• Checked CCTV footage, answered telephone calls and assisted with reception duties.
• Checked fire alarms and reported security or safety concerns.

Freezer Packer - Checkers Hyper - Cape Town

(2014-10 - 2016-01)

• Offloaded deliveries, assisted with stocktaking and packed freezer stock.
• Packed shelves and storerooms and assisted with product pricing.

Grade 10 - Aloe Secondary School (2010 - 2012)