Team Leader/Account Manager/BDM at PeopleSolved International (2025-05 – Present)
- Led and mentored a team of recruitment consultants, providing coaching, performance management, and daily operational support.
- Drove business development activities by identifying, approaching, and securing new clients within targeted industries.
- Managed and grew existing client accounts, ensuring high levels of service delivery and long-term partnerships.
- Conducted client meetings to understand hiring requirements and provide tailored recruitment solutions.
- Oversaw the end-to-end recruitment process, ensuring quality candidate delivery and successful placements.
- Monitored team performance against KPIs, revenue targets, and recruitment metrics.
- Collaborated with senior management to develop recruitment strategies and improve business performance.
- Resolved client and candidate issues promptly while maintaining exceptional customer service standards.
Account Manager/BDM at PeopleSolved International (2024-08 – 2025-04)
- Managed the full 360 recruitment lifecycle, from business development and client acquisition to candidate placement and aftercare.
- Developed new business opportunities through cold calling, networking, referrals, and client meetings.
- Managed and expanded a portfolio of client accounts, building long-term relationships, and identifying repeat business opportunities.
- Consulted with clients to understand hiring needs and provide tailored recruitment and talent solutions.
- Sourced, screened, interviewed, and shortlisted high-caliber candidates across technical and specialist sectors.
- Coordinated interviews, managed offer negotiations, and facilitated successful placements.
- Negotiated recruitment terms, fees, and service agreements with new and existing clients.
- Maintained accurate CRM records, managed recruitment pipelines, and ensured achievement of sales and placement targets.
- Delivered exceptional client and candidate service while ensuring a seamless recruitment experience.
- Collaborated with internal teams to meet client deadlines and maximize account growth.
Senior Talent Consultant (United Kingdom) at Humres (2024-01 – 2024-07)
- End-to-end recruitment: Lead full cycle hiring for Mechanical & Electrical (M&E) roles from briefing clients to sourcing, screening, interviewing and offer negotiation.
- Candidate sourcing & engagement: Use LinkedIn, job boards, networking, database and research to build strong pipelines for M&E professionals.
- Client advisory: Work closely with hiring managers and clients in the construction/M&E space to understand role requirements and provide market insight on talent availability and salary trends.
- Relationship management: Build and maintain strong relationships with both clients and candidates to drive ongoing business and repeat placements.
- Negotiation & closure: Lead offer discussions, negotiate terms between clients and candidates, and ensure smooth placements.
- Business growth support: Contribute to business development and desk growth by identifying new client opportunities and supporting revenue targets.
Specialist Recruiter (United Kingdom) at Humres/Huntech (2023-08 – 2023-12)
- Source & attract talent: Find and engage qualified M&E professionals (e.g. engineers, project managers, technicians) using job boards, LinkedIn/networks, and industry contacts.
- Candidate engagement: Screen CVs, interview candidates, assess skills and fit for roles, and manage candidate communication throughout the process.
- Client liaison: Build and maintain relationships with construction and engineering clients to understand their M&E staffing needs.
- Match & place: Recommend suitable candidates to clients, coordinate interviews, and support offer negotiation and placement.
- Market insight: Provide clients with info on salary benchmarks, candidate availability, and sector trends.
- Pipeline management: Maintain an active pipeline of M&E talent for current and future roles.
- Admin & CRM: Keep recruitment records up to date and manage vacancy workflow in internal systems.
SME Business Development Consultant at Pnet (2022-08 – 2023-07)
- Lead generation & pipeline management – source and qualify high-quality SME business leads to drive continuous growth.
- Prospecting & sales – cold-call, pitch PNet solutions, and close deals with small and medium businesses.
- Client relationship management – build and maintain strong relationships with SME clients; identify upsell and renewal opportunities.
- CRM & administration – accurately log activities, update the CRM, handle contracts and reporting.
- Understand client needs and match them with PNet products/solutions (e.g. recruitment or talent solutions).
- Contribute to growth strategies for the SME segment and help shape how PNet engages smaller businesses.
Sales Manager at Planet Fitness (2019-04 – 2022-04)
- Lead and manage the sales team — setting, driving and tracking daily/weekly/monthly targets and KPIs.
- Recruit, train, mentor and motivate sales staff to hit revenue and membership goals.
- Generate revenue by increasing gym membership sales and improving member retention.
- Plan and run outreach events and promotional activities to attract new members.
- Oversee sales administration and ensure smooth processes.
- Maintain excellent member service and uphold company compliance standards.
General Manager at MoreCorp (2018-06 – 2019-03)
Senior Sales Consultant at Virgin Active (2017-08 – 2018-05)
Sales Consultant at Planet Fitness (2017-04 – 2017-08)
Sales Executive/Project Manager at Kitchen & Bedroom Gallery (2014-01 – 2017-03)
Site Supervisor at Fibre Optics (2012-01 – 2013-12)
Acting Foreman at Siltech (2010-01 – 2011-12)
Process Controller at Siltech (2008-01 – 2010-12)
