Phiwingcebo Nxongo

Results-driven Sales Consultant and Banking Professional with experience in customer acquisition, relationship management, sales support, and retail operations within the banking and retail sectors. Skilled in SAP systems, CRM software, Sales forecasting, customer service, and market analysis. Strong communication and problem-solving abilities with a Bachelor of Commerce in Accounting & Auditing.

Proven ability to build client relationships, identify customer needs, and contribute to business growth in fast-paced environments.

Sales Consultant - African Bank - Middelburg

(2023-04)

• Build and maintain strong customer relationships to support business growth and customer retention.
• Promote banking products and services tailored to client financial needs.
• Identify sales opportunities and contribute to achieving branch sales targets.
• Educate customers on available financial solutions and banking processes and maintain accurate customer records and support CRM data management.
• Deliver professional customer service while resolving client queries effectively.

Receiving Clerk - Shoprite Checkers (Pty) Ltd - Middelburg

(2021-08 - 2023-03)

• Managed receiving processes for incoming stock and verified delivery documentation.
• Captured inventory information accurately using company systems.
• Assisted with stock control and inventory management procedures
• Worked collaboratively with suppliers and internal departments to resolve discrepancies.
• Maintain organized records and ensure compliance with operational procedures.

Bachelor of Commerce - Accounting & Auditing - University of Zululand (2020)

National Senior Certificate - Langeni Combined School (2016)