Diane Ross

Assessing incoming invoices to capture onto Pinnacle system Capturing assessed invoices onto Pinnacle correctly and timeously. Taxing of captured invoices according to LegalWise tariffs, Magistrate's Court Tariffs and High Court Tariffs

Claims Invoice Capturer at LEGALWISE – BLOEMFONTEIN (2019-10 – Present)

• Assessing incoming invoices to capture onto Pinnacle system
• Capturing assessed invoices onto Pinnacle correctly and timeously.
• Taxing of captured invoices according to LegalWise tariffs, Magistrate's Court Tariffs and High Court Tariffs
• Assisting with any AdHoc projects
• Opening, verifying and assessing new claims on Pinnacle system for Criminal and Services matters
• Attending to taking of minutes of meetings
• Various monthly reports and submitting thereof
• Handling of queries

Branch Hostess at LEGALWISE – BLOEMFONTEIN (2018-11 – 2019-09)

• Answering switchboard
• Assisting clients with making appointments and Policy queries
• Sending and receiving couriers
• Sending and receiving post
• Performing general administrative and ad-hoc duties

Claims Invoice Capturer at LEGALWISE – BLOEMFONTEIN (2017-09 – 2018-10)

• Assessing incoming invoices to capture onto Pinnacle system
• Capturing assessed invoices onto Pinnacle correctly and timeously.

Typist / Office Support Assistant at LEGALWISE – BLOEMFONTEIN (2000-04 – Present)

Typing speed: above 60 wpm

• Typing of all Claims within time periods (main duty)
• Filing (Alphabetical) (+- 3 000 active files)
• Drawing of files for correspondence
• Use numerical and alphabetical filling systems
• Setting up training manuals
• Reception – answering and diverting calls to relevant departments
• Taking detailed messages
• Sales and explaining of different LegalWise policies to the public
• Handling of enquiries
• Receiving and banking/depositing of premium money received
• Secretarial duties for Claims Hub Manager (supervisor)

Switchboard Operator / Receptionist at SABC – BLOEMFONTEIN (1998-03 – 2000-03)

Size of switchboard: (2X30)

• Answering and diverting calls to relevant departments
• Taking messages
• Referring guests to the right departments
• Receiving and signing in of guests for all departments
• Liaison with public
• Communication with all levels of management
• Receiving of payments of TV Licences
• Handling of enquiries: TV Programmes, TV Licences, Lesedi Radio, General

Call Centre Operator at ESCOM – BLOEMFONTEIN (1998-01 – 1998-02)

• Capturing callers' complaints onto computer
• Relaying messages to technical department

Typist at SOUTH AFRICAN BREWERIES – BLOEMFONTEIN (1998-01 – 1998-02)

• Compiling spreadsheets
• Making Powerpoint presentations
• Working on MS Word, Excel and Powerpoint

Filing Clerk at SKY COUNTRY BUTCHERY – THABA NCHU (1995 – 1997)

Holidays during 1995 – 1997 for Experiential Training for N Dip: Business Administration

• Filing: Numeric and Alphabetical
• Receiving and sending faxes

N Dip in Business Administration – Technikon of the Free State (1995 – 1997)

Matriculated with exemption – Eunice Girls School (1994)