Dimakatso Precious

Human Resources graduate with a solid academic foundation and a strong passion for cultivating positive workplace culture. Eager to leverage theoretical knowledge in a practical environment, contributing effectively to talent acquisition, employee engagement, and organizational development initiatives. Recognized for exceptional communication skills, meticulous attention to detail, and a proactive approach to learning and collaboration.

Committed to acquiring new insights and enhancing professional potential while maintaining a calm, solution-oriented demeanor in high-pressure situations.

Sales Executive at Hyundai (2026-02 – Present)

Sales Executive role focusing on identifying potential customers, managing client relationships, achieving sales targets, conducting product presentations, negotiating deals, and providing market awareness.

• Identify potential customers through market research, networking, and referrals.
• Use CRM tools to track leads and manage pipelines.
• Build and maintain strong, long-term relationships with clients.
• Act as the main point of contact for customer queries and concerns.
• Set and achieve monthly/quarterly sales goals.
• Monitor performance metrics and adjust strategies to meet objectives.
• Explain product features and benefits clearly to potential clients.
• Conduct demos or presentations tailored to client needs.
• Negotiate pricing, terms, and contracts.
• Secure agreements that balance profitability with customer satisfaction.
• Prepare regular sales reports for management.
• Maintain accurate records of sales activities and client interactions.
• Stay updated on industry trends, competitor activities, and customer preferences.
• Provide feedback to product and marketing teams for improvement.

Waitress at Newscafe Rosebank (2022-03 – 2026-01)

Waitress role providing excellent customer service, managing customer concerns, ensuring responsible alcohol service, collaborating with team members, and maintaining high standards of accuracy and cleanliness.

• Provide excellent customer service by engaging with guests and ensuring a positive dining experience.
• Communicate effectively with diverse customers and team members, developing strong interpersonal skills.
• Manage customer concerns professionally, resolving conflicts and maintaining a welcoming atmosphere.
• Ensure compliance with responsible alcohol service regulations, demonstrating ethical decision-making.
• Collaborate with bartenders, kitchen staff, and management to ensure smooth restaurant operations.
• Assist in training new staff members, introducing them to service standards and workplace expectations.
• Maintain accuracy in order processing, billing, and cashless transactions.
• Adapt to fast-paced environments while balancing multiple priorities efficiently.
• Strong administrative and coordination skills.
• High attention to detail and accuracy.
• Excellent communication and customer service orientation.

Waitress at Mugg & Bean Rosebank (2020-01 – 2021-12)

Waitress role focused on delivering pleasant dining experiences, accurate order communication, relationship building, and promoting restaurant specials.

• Worked as a dedicated and strong team player to ensure that customers had the most pleasant dining experience.
• Obtained and communicated orders accurately to kitchen staff to ensure orders are delivered.
• Inviting customers into the restaurant in a friendly manner and seated them at tables.
• Build and maintain relationships with co-workers, managers and customers.
• Maintained cleanliness and hygiene of tables, bar areas, and workstations.
• Recommended and served food/beverages, offering expert knowledge on pairings.
• Promoted restaurant specials and upsold premium beverages.

Human resources management – Rand skills academy

National senior certificate – Thuto-Tiro Comprehensive School