PAYROLL SPECIALIST
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I have been a leader in the Payroll Software industry for the last 12 years. Being forward thinking and driving innovative approaches has been pivotal to my success.
Maintaining integrity and a consistent track record for service excellence both within the business and client facing forms the backbone of my work ethic.
In my career, I was responsible for International Payroll support Team, excelled in Software
Implementation, Training, Marketing, System Integrity and Consulting.
PAYROLL SPECIALIST Nov 2017 - present
Quickbooks – EasyBiz Technology
· Responsible for managing and testing software expansion by:
o Sourcing and quality checking new software o Setting up departmental structure to facilitate new take-on o Executive presentation of software proposal o Steering marketing approaches to enhanced productivity
· Assist staff with escalated Payroll client queries and consulting
· Create, update and facilitate Business Partner Examinations and software training to clients
· Ensure all national branches are up to date with Payroll Legislation knowledge,
new System functionality, Software changes and updates
· Ensure the business implements the highest level of accuracy and legislative compliance
· Create International Tax Files based on the applicable country’s legislation
· Reconciliation and submission of E@syfile and Mandatory Statutory Reports,
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SNR INTERNATIONAL CONSULTING TEAM LEADER Nov 2013 – Oct 2017
· Engaged with international clients to complete a needs analysis, introduce new products, training and start to end initialization and set up of software
· Completion of QC (Quality checks) of the product to ensure stability and legislative compliance
· Providing ongoing support to international clients, assisting with data integrity and change management
SUPPORT CONSULTANT Nov 2007 - Nov 2013
· Responsible for
BA Environmental Development and Planning (Degree, Hons) 2001 - 2004
