Donarique Moodley

Dynamic and people-focused professional with 14 years of experience at Innovation Group, recognised for exceptional performance, relationship management, and the ability to connect with people across all levels. Known for building trust, motivating teams, and consistently exceeding performance goals.

Awarded Direct Sales

Agent of the Year (2024 and 2025) and multiple national recognitions for excellence in client engagement and compliance. Brings strong interpersonal skills, attention to detail, and a passion for people — eager to apply these strengths in a role that supports recruitment, candidate engagement, and collaboration within the organisation.

Outbound Direct Sales Agent & 2IC - Innovation Group Distribution

(2012-02)

• 14 years of progressive experience in client relationship management, communication, and operational support.
• Built and maintained long-term relationships with clients and internal teams — demonstrating strong interpersonal and engagement skills.
• Recognised as Direct Sales Agent of the Year (2024 and 2025) for consistently exceeding performance targets and maintaining quality, compliance, and accuracy.
• Served as Second-in-Charge (2IC), leading and motivating a team of 11 agents to achieve performance and compliance standards.
• Conducted daily team briefings, one-on-one coaching sessions, and performance feedback meetings — developing people-focused leadership and mentoring capabilities.
• Managed administrative and compliance duties including data accuracy, reporting, and adherence to company policies.
• Recognised as Innovation Group Ambassador of the Year (2014) and achieved 2nd place nationally at the CCMG Awards (2015) for excellence in customer experience.
• Selected for the company Mentorship Programme, gaining exposure to HR-related processes such as retention, onboarding, and data mapping, enhancing organisational understanding.

Service Desk Sales Consultant (Part-Time) - Identity Cresta

(2010-03 - 2010-12)

• Delivered customer service support, managed transactions, and ensured high levels of professionalism and accuracy.
• Contributed to operational efficiency through effective communication, data capture, and administrative accuracy.

Bachelor of Commerce - Human Resources Management - Mancosa (2024 - 2026)

Further Education & Training Certificate - Short-Term Insurance - FAIS

National Senior Certificate - Matric