Dorcas Mokwena

Motivated and hardworking IT student with a strong interest in technology, troubleshooting, and continuous learning.

I have completed National Certificate: IT Systems Support NQF5 (Server/Network Technician with Cybersecurity Specialization) (NC-IT_FTOL) & NCC_International British Diploma in IT (L4) (ITPTOL), which has provided me with foundational knowledge in computer hardware, operating systems, networking fundamentals, and basic cybersecurity concepts. I am passionate about developing my technical skills and building a career in the IT field. Through my current work experience in a pharmacy environment, I have developed valuable customer service, communication, and problem-solving skills while working in a fast-paced setting.

This role has helped me improve my ability to stay organized, work responsibly, and assist people efficiently. I am eager to continue learning, gain practical experience in IT support or cybersecurity, and contribute positively to a professional environment. I am highly motivated to grow within the technology industry and committed to improving both my technical knowledge and professional skills.

Assistant - Themong Pharmacy

(2025-10 - 2025-12)

Grade-12 - General Education - Teneo Online School (2023 - 2023)

National Certificate: IT Systems Support NQF5 - Server/Network Technician with Cybersecurity Specialization - AIE, Academic Institute of Excellence (2024-02 - 2024-12)

NCC_International British Diploma in IT (L4) - Information Technology - AIE, Academic Institute of Excellence (2025-02 - 2025-12)

Data Science Practitioner - Data Science - Academy of York