Dumisani Jankel

Customer-focused Retail Sales Assistant with over 5 years of experience in fast-paced retail environments. Skilled in driving sales, visual merchandising, and delivering excellent customer service. Proven record of exceeding sales targets, supervising staff, and improving store operations. Seeking to contribute my expertise and energy to a dynamic retail team that values performance, teamwork, and growth.

Sales Assistant - Sportscene - Carlton Centre

(2019-08 - 2022-05)

• Consistently met and exceeded monthly sales targets, with a personal best of 95% over target.
• Implemented new merchandising strategies that boosted store foot traffic by 15%.
• Trained and mentored new staff members, improving team efficiency and performance.
• Managed restocking schedules and maintained accurate stock levels.

Sales Assistant - Totalsports - Mall of Africa (TFG)

(2022-07 - 2025-10)

• Processed customer transactions quickly and accurately, reducing checkout times by 15%
• Maintained visual merchandising displays and store presentation to customer standards.
• Delivered excellent customer service, achieving a 95% resolution rate for complaints.
• Assisted in stock control, ensuring correct inventory levels and minimizing shortages.

Stylist - Kingsley Heath

(2025-08 - 2026-05)

• Maintained visual merchandising displays and store presentation to customer standards.
• Reached my monthly targets for more than 3 consecutive months.
• Provided styling advices for customers
• Created meaningful connections with customers
• Participated in team meetings and training sessions.
• Supported team members in a collaborative environment.

Matric - Tetelo secondary school (2017)