Dumisani Mbongwa

Passionate and knowledgeable Office Clerk with vast experience providing administrative and management skills in office settings. Accustomed to addressing the changing needs of an office and supporting colleagues and superiors with excellent assistance skills. I bring forth high quality organizational skills and self-motivated drive to achieve excellence.

Adept in various software applications, filing systems, and office equipment. A commitment to safety and professionally administrative skills to best serve your office.

Receptionist / Billing Clerk - Dr Mdunge Mnguni Radiologists - Modderfontein

(2016-09)

• Screening and management of telephone enquiries.
• Provide frontline reception and information service to all patients assigned to radiology.
• Support the effective running of the department by registering and making appointments for the patients.
• Provide a comprehensive and clerical support functions to Radiologists and Head of Department.
• Informing Radiographers of patients with allergies or pregnancy for radiation protection.
• Checking patients' blood results for IV contrasts.
• Ordering of medical consumables, purchase requisitions payments by an accountant.
• Typing of spreadsheets as requested.
• Daily and monthly statistics pertaining to all reports generated.
• Taking minutes at meeting and ensuring the efficient distribution thereof.
• Assisting other departments with registration of patients and minute taking.
• Weekly allocations rosters (MS Excel) for doctors working in the department.
• Monthly call rosters (MS Excel) for doctors working in Modderfontein.
• Radiographers after hours' monthly call roster (MS Excel).
• Manage monthly registers for all Radiology staff.
• Checking that all office equipment is in working order and liaising with technical staff.
• Do Authorizations for CT and MRI scans.
• Managing of filing system both manually and electronically.
• Maintaining accurate billing records of the patients and submit it whenever necessary.
• Prepare invoices when payments are done.

Supervisor of Pricing signage and Merchandiser - PNS South African Breweries - Johannesburg

(2014-02 - 2014-04)

• Evaluating employee performance and providing direction, correction or additional training to ensure proper pricing.
• Resolving complaints, problems, and requests from customers.
• Inspecting signs of damage.
• Responsible for controlling advertisements and related setups in grocery stores for specific items.
• Travelling to different stored to restock and remove items within stores.
• Responsible for keeping things clean, re-tagging shelves, and stocking new items upon delivery.
• Worked well independently and on a team to solve problems.
• Assessed overall company performance.
• Served as a friendly, hardworking, and punctual employee.

Sales assistant / Administrator and Second incharge - Truworths / Identity - Johannesburg

(2001-02 - 2008-09)

• Responsible for closing sales deals over the phone.
• Maintaining good customer relationships with customers.
• Presenting products or services over the phone as well as dealing with complaints and doubts.
• Help the company grow by bringing in customers and developing business.
• Worked well independently and on a team to solve problems.
• Served as a friendly, hardworking, and punctual employee.
• Organized and prioritized work to complete assignments in a timely, efficient manner.
• Worked in collaboration with other team members to achieve success.
• Assessed overall company performance.
• Participated in staff and team meetings and offered a positive presence and outlook.
• Always handled sensitive information in a confidential and respectful manner.
• Worked with managers and business units to determine event and project budgets.
• Continually worked to enhance my set of communication skills and strategies.
• Promoted a positive public image for the company and worked to control the dissemination of information.

Diploma in Intermediate Public Relations and Marketing - Public Relations and Marketing - Birnam Business College (1999-01 - 2000-12)

Matric Certificate - General Education - Centurion College (1998)